Tips for Adapting to Canada’s Workplace Culture

Canada By Janaina Da Costa October 17, 2022

Starting a job is a big deal any day. But beginning a position in a different country where all is new, and the language may not be your native tongue, well, that’s amazing—and can be daunting, too!

The good news is that Canadians are known to be respectful and approachable at work. Here’s some tips on how newcomers can adapt to the Canadian workplace culture.

Before You Start Your New Job in Canada

  • Brush up on your English or French. If you are not comfortable speaking the language used in the new job, take language lessons. Classes will show co-workers you’re committed to the job and your move to a new country. In-person classes are suitable for expanding your social network too.
  • Learn slang and popular terms through Canadian podcasts, TV, and movies. Once you’ve moved, subscribe to Canadian newspapers and magazines. The more proficient you are, the more valued you will be in your job.
  • Join groups with newcomer and Canadian members. With newcomers, you’ll share experiences and can learn from each other. Volunteering and socializing with Canadians will expose you to the community and culture faster. About 79% of Canadians volunteer1; it’s part of Canadian life and can help you network.
  • Check out your local library. Canada libraries can be a great resource for newcomers and offer services such as language classes, resume writing, tutoring for families, and more. See what’s available in your province.

 Day-to-Day Office Guidance

  • Attendance and punctuality matter in the Canadian workplace. Arrive a few minutes early for the day and for meetings. If you’re going to be late, call and let them know.
  • Quick handshakes with a smile and eye contact are common when first meeting employers, co-workers, and business partners.
  • After an introduction, typically leave about an arm’s length of space between you and the next person(s) when talking.
  • Socializing and friendship in the office are not uncommon. Take tips from co-workers around you to see what’s acceptable.
  • However, people in Canada are private about their personal lives. So, conversations on salary, religion, income, family members, sexuality, and job environment may be off limits. They also avoid behaviors like being loud and talking over others.
  • Understand, too, that Canada has zero tolerance for bias, discrimination, and harassment based on gender, sex, sexuality, caste, color, creed, ethnicity, etc.
  • When events or meetings are scheduled to end, they end, even at special events or business meals.
  • Be courteous in words and behavior. Canadians tend to use words like “please,” “thank you,” “sorry,” “excuse me,” and “may I.” They hold doors open for one another. They maintain eye contact in conversation but don’t stare.
  • The dress code varies. Generally, dress more formally and conservatively for interviews, and ask the interviewer about the standard dress code in the office. Once hired, you will be earning a paycheck, so be sure to invest in clothing that fits the dress code.

Beyond the Basics for the Canadian Workplace

  • Canadians generally are polite. Managers won’t tell you how to do your job but will suggest something if they think your performance needs improvement.
  • Respond promptly to emails and keep sensitive information confidential.
  • Speak up if you know a better way to approach a job or project. Just be tactful.
  • Soft skills (interacting with others) will set you apart. Being a part of the team, taking the initiative, and having good time management skills on top of your technical know-how will make a difference.

Around the globe, workplaces are becoming more cross-cultural as our workforce and customers become more diverse. The experiences you bring to the workplace can help your company serve those diverse audiences. Be open to sharing your unique background, experience, and skills as you relax into your role. It’s important to understand Canadian culture, but you also don’t want to lose yours in the process.

Keeping Connected to Family and Friends

Once you’ve settled into your new job and home, how about inviting family and friends to visit you and explore Canada? Consider sending them money to help fund their trip. With Western Union’s money transfer service, sending funds from your phone or computer easy, fast, and reliable.

Download the mobile app today.

Think how much fun you’ll have to share your new Canadian life, home, and friends with your loved ones.

1 In 2018, over 24 million people volunteered, accounting for 79% of Canadians aged 15 and older