Customers in the Philippines can now receive their Western Union international money transfers via the Cebuana Lhuillier Mobile App – eCebuana (or eCeb) with an embedded micro-savings account.
Receivers now have the choice to direct a Western Union international money transfer directly into the eCebuna app (available for iOS and Android) 24/7 as an alternative to pick-up at a retail location. The opportunity to send money locally or globally via the app will roll out early next year. This service expansion follows the July, 2020 launch of Western Union services enabling customers to send and receive money at over 2,500 Cebuana Lhuillier locations across the Philippines.
Customer Guidance
Recipients can now opt to receive their remittances through the eCebuana app in just three easy steps: eCebuana users simply need to select receive money service; choose Western Union; and input the Money Transfer Control Number (MTCN). After submitting the required information and successfully inputting the OTP provided through SMS, Western Union remittance will automatically be credited to their micro savings account.
With a micro savings account, customers can pay cashless using their 24K debit card at any of the accredited retail stores or withdraw funds from 21,000 ATMs nationwide. They can also opt to use the funds for various in-app services, including bills payment, load purchases, and direct remittances to other micro savings accounts, to a Cebuana Lhuillier branch, or to any other bank account.
