Western Union has exciting new features to announce for our customers in India. Now, Indians wishing to send money from India via WU.com can be verified online, meaning no need for a visit to an agent location. Western Union also is offering payments services to Indians who need to send cross-border funds to educational institutions and other businesses.
Since its launch last year, WU.com service in India has enabled customers to send money from India to dozens of countries across major regions of the world[1]. Know Your Customer (KYC) requirements, however, still required registration online and in-person verification with a valid PAN card and proof of address at a Yes Bank branch.
Now, instead of going for an in-person verification, customers can simply complete the profile registration and verification for free, by entering the following details on WU.com:
o Name as on the PAN card
o Address and phone number as on the Aadhaar card
o Annual income range and PAN number
o Name as per Aadhaar card
o Aadhaar card number
Once customers have entered the required details, an OTP (one-time pin code) will be sent to their mobile phone. After successful verification, they can start sending money online.
Another great new feature for WU.com users in India is consumer to business Payments. Customers can now make international payments to businesses, including colleges, from India. That means Western Union customers can now pay for tuition, fees and entrance exams, as well as personal or business travel, by sending money to tour operators, hotels, travel agents, etc.
Customers can send up to 10,000 USD (or INR equivalent) per transfer for education purposes or up to 5,000 USD for other purposes, to United Kingdom, Australia, Singapore, France, Germany, Ireland and Italy.
Continued innovation and collaboration, coupled with our unwavering commitment to customers, has enabled Western Union to serve customers in India with a range of offerings over the years. We remain truly excited about the growth and potential of the outbound market, and will continue to invest and place our customers at the center of everything we do.
