Introducing new transfer fees1

Send money to Cameroon, DRC, Egypt, India, Nigeria, Pakistan, the Philippines, Zimbabwe, now with lower fees 1 and improved exchange rates.

Be informed. Be aware. Protect yourself from fraud.

We encrypt your transfers

We encrypt your transfers

We are committed to keeping your data secure

We are committed to keeping your data secure

We’ve sent money around the world for over 150 years

We’ve sent money around the world for over 150 years

Say hello to our new transfer fees and improved FX rates

Find locations

Ksh 500 maximum transfer fee

Enjoy a 1% transfer fee 1 and no more than Ksh 500 when you send money for cash pickup in Pakistan, Cameroon, Nigeria, Zimbabwe, Egypt, the DRC, India 4, and the Philippines 5.

Ksh 100 maximum transfer fee

Enjoy a 0.5% transfer fee 1 and no more than Ksh 100 and you send money directly to bank accounts or mobile wallets in Pakistan, India, and the Philippines 5.

Convenient ways to transfer money abroad with Western Union

How to send money from a Western Union agent location
Send money in person to receivers around the world
It’s quick and easy to send money with Western Union in store. Simply, follow the below steps.

1

Bring your valid identification document and provide us with the beneficiary’s information (name, country of destination and mobile wallet OR bank account details)

2

Complete your money transfer by paying the agent the amount, including all fees, by cash or credit/debit card.

3

Share the tracking number (MTCN) with your receiver and use it to track your transfer and find out where your money is at all times.

It’s quick and easy to send money with Western Union in store. Simply, follow the below steps.

International reach

Sending money abroad with Western Union is easy: with our efficient system and constantly expanding options, we give all consumers the chance to make their money transfers to over 200 countries and territories.

Committed to safety

Millions of people around the world rely on Western Union to send money, knowing that our encryption and fraud prevention measures help protect their money transfers.

Simple and convenient

Our many options offer greater flexibility in international money transfers. Easy-to-understand forms, transparent transfer fees1 and the tracking option give the peace of mind to every sender.

Crossing borders for a better world

International money transfers should be an everyday occurrence and not a challenge for our consumers and us. That’s why our platform overcomes these barriers, allowing individuals and businesses to send money quickly and easily across borders and convert currencies in person, with a few clicks, simple swipes, or a combination.

Sending money abroad has never been easier: with our efficient system and constantly expanding options, we give all consumers the chance to process their money transfers with Western Union.

More information

Frequently Asked Questions

What do I need to send money with Western Union?

The exact information you’ll require to send money with Western Union depends on the country and money transfer method. For example, you’ll normally need the full name and address of your receiver to send money for cash pickup, while bank account transfers generally require the bank name and account number. Learn more about the requirements for each individual country we send money to.

How can I send money abroad without a bank account?

You can send money abroad without a bank account by paying in cash at a Western Union agent location. Simply follow these steps:

  1. Search for an agent location that is convenient with our finder tool.
    2. Hand in your receiver’s information at the front desk. You’ll also generally require a valid government-issued ID or phone number.
    3. Pay with cash.
    4. Track your money transfer using the tracking number (MTCN) you’re provided with.
How long does an international money transfer take?

Money sent for cash pickup at an agent location can be available to your receiver in minutes4. International money transfers made to bank accounts can take longer to complete – potentially a few business days. Check our full list of destinations to see the typical bank account transfer times for each one.

Still have questions or need help?

Visit our FAQs or simply get in touch. Our customer care team is on hand to help.

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.

3 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.

4 Cash limits as per RBI guidelines; cash at location subject to availability; consumer advised to call nearest location to avoid inconvenience.

5 No receiver charges in the Philippines, which includes the following: USSC, eBiz, Pera Hub, M Lhuillier, Cebuana Lhuillier, Direct Agent 5, BDO Unibank, BPI, Land Bank, and many more. Applicable charges may be charged in other locations.