You can send money online using the Western Union website or WU® app. You can send money from your Kuwait-issued debit card for cash pickup at an agent location or directly to a bank account in listed countries.
Learn more about how to send money online.
Your money will be available to pick up in minutes1, if you choose for the receiver to get it in cash. If you send to a bank account, see the timelines and the conditions here1,2. The duration of money transfers to a bank account varies up to 5 working days. Online services are available 24/7 year-round. Receivers can pick up their money transfers in cash at Western Union locations worldwide, depending on the hours of operation at the selected location.
Please see list of countries you can send money to online from Kuwait.
Transfers within Kuwait are also available.
You can pay with your debit card issued in Kuwait.
If you wish to find out more about the options to pay for your online money transfer, please call our Customer Care toll free number at 18 777 81, or send an email to wu.support@amankuwait.com.
You can send up to 3,000 KWD per transfer if you choose one of the following verification options:
You can send up to 1,500 KWD per transfer if you choose to get verified online through the portal.
For identity verification through the Kuwait Mobile ID app, please note the following:
If you’re an existing customer and need to get reverified, you can send up to 1,500 KWD per transfer if you previously chose online verification through the portal.
Your online receipt will show if your transfer has been approved. When the transfer is complete, you’ll get an email with your tracking number (MTCN). If your transfer is on hold you might be contacted for more information.
If your transfer is rejected you may call Western Union Customer Care number at 18 777 81, or send an email to wu.support@amankuwait.com.
A transfer can only be cancelled if the money hasn’t been deposited into your receiver’s bank account or collected by the receiver in the destination country.
If you wish to cancel your money transfer, please call our Western Union Customer Care number at 18 777 81 or send an email to wu.support@amankuwait.com.
A receipt will be sent to your email after the transfer is completed. You can also review the details of all your previous transfers in your profile.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care
1Funds may be delayed or services unavailable based on certain transfer conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply.
2The money will be released only if the payment is received between 9:00 a.m. and 3:30 p.m. during the bank’s working days; Any transfers done outside that timeframe will be only released on the next working day.