To pick up your transfer in cash, you simply need to go to a nearby agent location and provide your transfer details at the counter.
Find a Western Union agent location near you using our agent locator.
Specify transfer details (sender’s name, country, amount sent, MTCN) and show the agent your government-issued photo ID.
The money, together with your receipt, will be available right after your details have been confirmed.
Know where your money is at all times with our handy transfer tracking service. All you need to do is enter your Money Transfer Control Number (MTCN) and you’re set!
You need to present an official government-issued ID or a valid passport issued in Kazakhstan to pick up your transfer at a Western Union agent location.
Acceptable IDs are subject to the Banking laws and regulations of Kazakhstan.
All fees are paid by the sender. Receiving money is free of charge.
It’s a unique number assigned to your transfer.
You will need this number when you go to pick up your money and also to track your transfer.
Visit our FAQ section or contact us through our customer help line.
1 Agent location count valid as of December 31, 2021.
