Frequently Asked Questions

FAQ / WU Agent Locations

WU Agent Locations

What are Western Union agent locations?

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. They are our representatives in the different countries you need to send or receive money. They may be banks, post offices, supermarkets, grocery stores, cheque cashers, mailbox centers, drugstores, travel agencies, depots, airports, train and bus stations, currency exchange offices, and other retailers.

When are Western Union services available?

Each Western Union agent location determines its own hours of operation. Some have extended hours or even stay open 24 hours. To know more, check the agent locator tool.

How do I find a Western Union agent location?

You can look online for a Western Union agent near you.

Which transfer service is offered at Western Union agent locations?

Western Union agents offer the service to send and receive money around the world. In New Zealand, you can send and receive using cash at any location and send using debit card at selected locations.

How do I send money from a Western Union agent location?

Learn more about how to send money in person from an agent location in New Zealand.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care