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Western Union® Mobile App Terms of Use

These Terms of Use (the “Terms of Use”) apply to your use of the Western Union Mobile App (the App). By using the App, you are deemed to have read, understand and agreed to be bound by these Terms of Use. This App is provided by Western Union International Limited, located at Ireland but the service is provided by Western Union Chile Limitada (Western Union) and its authorized agents and representatives, references to “we”, “us”, “our” are references to Western Union.

IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THESE TERMS OF USE. BY DOWNLOADING THE APP YOU INDICATE THAT YOU ACCEPT THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS THEN REMOVE THE APP FROM YOUR MOBILE DEVICE. IN ADDITION, IF YOU WISH TO WITHDRAW YOUR CONSENT TO THE TERMS OF USE YOU MAY DO IT BY REMOVING THE APP. YOU UNDERSTAND AND AGREE THAT WESTERN UNION RESERVES THE RIGHT TO CHANGE THESE APP TERMS OF USE WITHOUT NOTICE. WE MAY MAKE CHANGES TO THESE TERMS OF USE AND IF WE DO SO, WE WILL POST AN UPDATED VERSION ON THE APP. WE RECOMMEND THAT YOU CHECK THE APP TO REVIEW THE CURRENT VERSION OF THESE TERMS OF USE FROM TIME TO TIME. YOU UNDERSTAND AND AGREE THAT THE CONTINUED USE OF THE APP SHALL BE DEEMED TO CONSTITUTE YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED TERMS OF USE.

1. App Purpose and Services

The App is made available to you for the purpose of providing you with information of and access to the money transfer services we offer under the Western Union brand (the “Services”). Any Service made available to you on or through the App is subject to your acceptance of the terms and conditions specific to such Service (the “Terms and Conditions of the Service”), which will be made known to you for your acceptance prior to your use of any such Service. In the event of any inconsistency between these Terms of Use and any applicable Terms and Conditions of the Service , the Terms and Conditions of the Service shall prevail, but only to the extent of such inconsistency. This App is currently only intended and available for use by customers from Western Union. Depending on the features available on the App in your country, you may not be able to use the App or certain Services until you have registered or logged into the App. You understand and agree that we can refuse to allow you to use and/or restrict your use of the App at any time.

2. Minors

The App is not intended to be used by, and is not marketed or directed towards, any person under the age of majority in his or her country of residence.

3. Privacy

Our Privacy Statement, which can be accessed from the App, describes how we collect, use and disclose personal information. Certain functions of the App may need to access your mobile phone, tablet or other mobile device (the “Device”) and the information stored on it to work properly. You acknowledge, understand and agree that by using the App you give us your consent for this.

4. License

Western Union grants you a limited, non-exclusive, royalty free, personal, non-transferable, non-sub-licensable and revocable right and license to access, view, use and print the information and documentation made available on the App, for your personal, non-commercial and informational use only. Except for the limited licenses and rights expressly granted to you herein, these Terms of Use do not grant you any other right or license in or under any patent, trademark, copyright, or other intellectual property or proprietary right of Western Union. You acknowledge, understand and agree that we may terminate this license at any time for any reason.

5. Content

The App may include images, text, works and other content and data that are owned by third parties (“Third Party Content”). You understand and agree that all of the terms and conditions of these Terms of Use apply to your access to and use of any Third Party Content and you further agree to comply with any terms and conditions that are specific to the Third Party Content. We are not responsible, and assume no liability, for any Third Party Content.

All content and data made available through the App, is owned solely and exclusively by us and/or third parties. You may not: (a) publish, publicly perform or display, or communicate to the public or otherwise distribute to any third party any of its content; (b) market, sell, re-sell or make commercial use of the App or any of its content; (c) systematically collect from or make derivative uses of the App or of its content.

You understand and agree that if you make any information, data or content available to us on or through the App, including by contacting us, or by providing comments or ideas about our Services or the App, you are deemed to grant us a non-exclusive, transferable, sub-licensable, irrevocable, royalty-free, perpetual, worldwide license to store, use, copy reproduce, modify, adapt, edit, translate, publish, perform and display any such content, without any payment or restriction. You understand and agree that you are solely responsible and liable for any content you make available on or through the App or that is made available using your App account.

6. Intellectual Property

The WESTERN UNION name and logo, and all names logos related to the App or services are either trademarks or registered trademarks of the company (or its affiliates, suppliers, partner businesses or licensors, as applicable). You acknowledge that the App, the Services and any underlying technology used in connection with the Services contain intellectual property and proprietary information. You may not use, reproduce, distribute, modify or create derivative works of, publicly display (including by framing any content), or commercially exploit any part of the App or Services, or aforementioned registered or unregistered trademarks, intellectual property or proprietary information except as necessary to view the content therein and to create a reasonable number of copies of portions of such content (without modification) for your personal, non-commercial use. In addition, all page headers, custom graphics, button icons, and scripts are service marks and/or trademarks of Western Union. You may not use, reproduce, distribute, modify or create derivative works of them without our prior written consent.

All right, title and interest in and to the App, any content thereon, the Services, the technology used in connection with the Services, and any and all technology and any content created or derived from any of the foregoing is the exclusive property of Western Union (or its affiliates, suppliers, partner businesses or licensors, as applicable).

8. Use Restrictions

You understand and agree that when using the App you will not: (a) permit any other person to use your profile for their benefit; (b) interfere with or circumvent any copyright or other technical protection mechanism or reverse engineer, decompile, disassemble, or otherwise in any manner deconstruct all or any part of the App or any software or technology or content forming part thereof; (c) take any action or use any program or device that may result in or is intended to interfere with the operation and functioning of the App or to shut down, overload or overwhelm the Website; (d) copy, republish or redistribute any part of the App, including by caching, framing or similar means; or (e) send it to anyone else or copy or modify any part of it in any way; (f) attempt to extract any source code from the App, disassemble it or make any derivative versions, or attempt to interrupt or decipher the transmissions between the App and our systems.

In addition, understand and agree you must not use the App for any of the following purposes:

(i) anything unlawful or illegal or which is fraudulent or malicious or which promotes any criminal activity or provides information about the same;

(ii) anything which is defamatory, harassing or threatening or which otherwise infringes or violates the rights of others. This includes any information that you may add or upload to the App;

(iii) interfering in any way with any other user of the App; and/or

(iv) knowingly introducing viruses or other malicious or harmful material or using it in connection with unsolicited communications.

8. Charges and Minimum system requirements

You understand and agree that you may be charged by your service provider for downloading and/or accessing the App on your Device. These charges may include data roaming charges if you do this outside your home territory. You understand and agree that all these charges are solely your responsibility. If you do not pay the bills for your Device then we assume that you have the permission from the person that does before incurring any of these charges. We will not charge a separate fee for accessing the App, but you may be charged fees for using the Services that may be offered through the App. Western Union will prominently disclose any fees charged by Western Union prior to you being charged. The App will only work on compatible Devices and operating systems and certain functionality will only work if your Device is connected to the internet. Some features may also only be available with certain operating systems.

9. Use of Cookies

You understand and agree that we have the right to monitor and review your use of the App and Services from time to time, and to use “cookies”, “log files” and your “browsing data” in accordance with the Privacy Statement.

10. Support

We may in our sole discretion provide you with troubleshooting support concerning your use of the App and any Services, but you understand and agree that we are under no obligation to do so.

11. The App and Services are provided “as is” and “as available”

You understand and agree that the App and its content and the Services are provided on an “as is” and “as available” basis and, except to the extent expressly provided for under applicable law, the we expressly disclaim all representations or warranties or conditions of any kind or nature whatsoever, whether express or implied, and whether arising by statute or otherwise in law, from a course of dealing or usage of trade, including without limitation, any implied warranties or conditions, any condition or warranty of merchantability, title or non-infringement of third parties rights and any condition or warranty of fitness for a particular purpose.

12. Links

We may provide links on the App to other web-based resources, including those operated by parties other than us. These links are provided for your convenience and you understand and agree that we are not responsible for the availability of such websites or resources operated by third parties, over which Western Union holds no responsibility. In addition, you understand and agree that we do not endorse or accept responsibility for the content of such external websites or resources. Your access and viewing of any third party websites or resources is conducted at your own risk.

13. Limitation of Liability

Except to the extent prohibited by applicable law, Western Union and its affiliates, and each of their respective directors, officers, employees, consultants and agents will not be liable for any direct, indirect, incidental, special or consequential damages or any loss that results from the use of, or the inability to use, the App or the Services, or for any loss or transmission of any confidential or sensitive data or information.

14. Indemnity

You agree to defend, indemnify, and hold harmless Western Union and its affiliates from and against any claims, actions, demands, losses, liabilities, damages, costs and expenses suffered from your breach of these Terms of Use.

15. You acknowledge, understand and agree that, when using the Application:

(i) If you have made accumulated transfers in a period of twelve months, equal to or greater than 10,000 USD or its equivalent in local currency, you will be required to sign the Declaration of Operations form required by the current regulation.

(ii) Some agents may have transaction limits lower than those applied by Western Union.

(iii) If you have made accumulated transfers in a period of twelve months, equal to or greater than 1,000 US Dollars or its equivalent in local currency, a copy of your identity document, required by current regulations, will be required at the point of sale.

TERMS AND CONDITIONS THAT REGULATE THE MONEY TRANSFER SERVICE UNDER THE WESTERN UNION BRAND

WESTERN UNION® MONEY TRANSFER^SM SERVICE IS PROVIDED ON THE FOLLOWING TERMS AND CONDITIONS

Western Union® Money Transfer ^SM transactions can be sent and picked up at most Western Union® Agent locations worldwide. Customers may call the number listed below for the address and hours of nearby locations. Some locations are open 24 hours. When an Agent accepts a cheque draft, credit or debit card or other non-cash form of payment, neither Western Union nor the Agent assumes any obligation to process or pay the money transfer if the form of payment is un-collectable, nor do they assume any liability for damages resulting from nonpayment of the money transfer by reason of such un-collectability. Western Union reserves the right to change these terms and conditions or the offered service without notice. Western Union and its Agents may refuse to provide service to any person.

Regular money transfers are usually available within minutes for pick up by the receiver, subject to the opening hours of the receiving Western Union Agent (“Agent”) location. The Next Day/2 Day and account-based money transfer services are available upon request to limited countries. The money sent using the Next Day/2 Day money transfer service will be available for collection within 24 and 48 hours respectively. Account-based transfers generally take 3 business days, though transfers to mobile wallets are often available within minutes. Exceeding amount limitations, regulatory restrictions or other restrictions in certain countries may delay the transaction. Western Union does not act as the agent or representative of any bank for any purpose and does not accept deposits on behalf of any bank. Call the number below or that appears on the receipt for details.

Money transfers will normally be paid in cash, but some Agents will pay by cheque or a combination of cash and cheque or may offer or the Receiver may choose other ways to receive funds and some money transfers may be paid to accounts. All cash payments are subject to availability, receivers showing documentary evidence of their identity and providing all details about the money transfer required by Western Union, including Sender’s and Receiver’s names, country of origin, approximate expected sum, the money transfer control number (MTCN) and any other conditions or requirements as applicable. The Sender authorizes Western Union to honor the Receiver’s choice of method to receive funds even if it differs from the Sender’s. Cash money transfers shall be paid to the person that Agents deem entitled to receive the transaction after verification of identity often through examination of identification documents. Such payment can be made even when the form filled out by the Receiver contains errors. Neither Western Union nor its Agents carry out a comparison of the “To Send Money” form against the “To Receive Money” form to verify the address given for the Receiver. In some destinations the Receiver may be required to provide identification, a test question answer or both to receive funds in cash. Test questions are not an additional security feature and cannot be used to time or delay the payment of a transaction and are prohibited in certain countries. Applicable law prohibits money transmitters from doing business with certain individuals and countries.

Western Union is required to screen all transactions against lists of names provided by the governments of the countries in which we do business, including the US Treasury Department’s Office of Foreign Assets Control (OFAC) and the European Union. If a potential match is identified, Western Union researches the transaction to determine if the name matched is the individual on the relevant list. On occasion, customers are required to provide additional identification or information, delaying transactions. This is a legal requirement for all transactions processed by Western Union (inclusive of transfers that originate and terminate outside of the US).

TRANSFER FEES – Written information explaining how Western Union charges the sender for making a money transfer will either be displayed prominently at the Agent location or shown to the Sender prior to completion of the transaction. Unless applicable law in the destination country requires otherwise, the Sender will bear all fees for the money transfer. In certain cases, payment of a money transfer may be subject to local taxes and service charges.

FOREIGN EXCHANGE – Money transfer payments will normally be made in the currency of the destination country (in some countries payment is available only in U.S. dollars or other alternate currency). In addition to the transfer fee applicable to each transfer and if the currency which the Sender presents to an Agent is not the currency to be received by the Receiver, all currency is converted at Western Union’s then current rate of exchange. The currency will be converted at the time of transfer and the Receiver will receive the foreign currency amount shown on the receipt. In a few countries local regulations require the currency to be converted at the time the Receiver is paid, in which case the exchange rate and any amounts shown on the receipt may be subject to exchange rate fluctuations between the time of transfer and the time the Receiver collects the funds. Western Union calculates its rate of exchange based on commercially available interbank rates plus a margin. Most rates of exchange are adjusted several times daily in line with the relevant closing rate of global financial markets. The exchange rate applied may be less favorable than some publicly reported commercial exchange rates used in transactions between banks and other financial institutions. Any difference between the currency exchange rate offered to customers and the currency exchange rate received by Western Union will be kept by Western Union (and, in some instances, its Agents) in addition to the transfer fees. Additional information about exchange rates for specific destination countries can be obtained by calling the number at the bottom of this form or on our website at www.westernunion.com.

Sending and receiving in countries that provide payment in multiple currencies: Senders must select the currency of payment at the time the send money transaction is made. The transfer fee and the money Western Union (or its Agents, mobile phone or account provider) makes when it changes the funds into foreign currency may vary based upon the payment currency selected. In some countries it is possible to decide to receive the funds in a currency different from the one that the Sender selected. Western Union (or its Agents, mobile phone or account provider) may make additional money when your funds are converted into the currency selected by the receiver.

SPECIAL SERVICES – TELEPHONE NOTIFICATION to the Receiver that the money transfer is available for pick up is offered in most countries for an additional fee. MESSENGER DELIVERY of a cheque or a bank draft is available in some countries to selected destinations for an additional fee.

SUPPLEMENTAL MESSAGES may be included for an additional fee with money transfers sent to most countries.

SMS – Where available, Western Union offers the Sender and the Receiver as applicable free SMS notification to indicate that the transaction has been collected by the Receiver or that funds are available for collection. Charges applied by the service provider are the exclusive responsibility of the Sender or Receiver. If permitted by applicable law, the SMS will be sent to the Sender’s and/or Receiver’s mobile number provided on the receipt. Western Union will send SMS messages to a third party gateway for delivery. Western Union is not responsible for undelivered SMS or technical malfunctions that occur outside of its proprietary systems.

ACCOUNT BASED TRANSFERS – MOBILE MONEY TRANSFER (MMT) Where available, the Receiver may incur additional fees for receiving the sender’s funds through a mobile telephone or to a bank or other account. Transfers should be sent to a local (Receiver) currency account, otherwise the receiving institution may convert the funds at its own exchange rate or reject the transaction. The Receiver’s agreement with its mobile phone service, mWallet, bank or other account provider governs the account and determines their rights, liability, fees, funds availability and account limitations. In the event of an inconsistency between the account number (including mobile phone numbers for mobile accounts) and name of the Receiver, the transfer will be credited to the account number provided by the Sender. Western Union may make money from fees associated with use of an account. Western Union accepts no responsibility to the sender or to any account holder for any fees, exchange rates used for conversion to non-local currency, acts or omissions of the destination or intermediary financial service providers.

REFUND – Western Union will refund the principal amount of a money transfer (at the applicable exchange rate described herein in effect at the time the refund is made) upon the written request of the Sender if payment to the Receiver is not made or credited within 45 days. Transfer fee refunds are made upon Sender’s written request if the money transfer is not available to the Receiver within the time specified for the selected service, subject to the business hours of, and availability of funds at, the location selected for payment and other conditions, including, without limitation, conditions beyond the control of Western Union or its Agents, such as inclement weather or telecommunications failure. Transfer fees are not refunded if the transfer is stopped at the Sender’s request. Payment of some money transfers may be delayed as a result of the application of United States or other applicable laws. To the extent allowed by law, Western Union may deduct an administrative charge from money transfers that are not picked up within one year of the send date. Notwithstanding the above, Western Union or its Agents will not reimburse the amount sent if it proves that the transfer is made in favor of a beneficiary that is not in the country of destination indicated in the form at the time of contracting the service.

LIABILITY – WESTERN UNION DOES NOT GUARANTEE THE DELIVERY OR SUITABILITY OF ANY GOODS OR SERVICES PAID FOR BY MEANS OF A WESTERN UNION MONEY TRANSFER. THE SENDER’S TRANSACTION DATA IS CONFIDENTIAL TO HIM AND SHOULD NOT BE SHARED WITH ANY OTHER PERSON OTHER THAN HIS RECEIVER. THE SENDER IS CAUTIONED AGAINST SENDING MONEY TO ANY PERSON HE DOES NOT KNOW. IN NO EVENT SHALL WESTERN UNION OR ANY OF ITS AGENTS BE LIABLE IF THE SENDER COMMUNICATES TRANSACTIONAL DATA TO ANY PERSON OTHER THAN HIS RECEIVER. IN NO EVENT SHALL WESTERN UNION OR ANY OF ITS AGENTS BE LIABLE FOR DAMAGES FOR DELAY, NONPAYMENT OR UNDERPAYMENT OF THIS MONEY TRANSFER, OR NON-DELIVERY OF ANY SUPPLEMENTAL MESSAGE, WHETHER CAUSED BY NEGLIGENCE ON THE PART OF THEIR EMPLOYEES OR AGENTS OR OTHERWISE, BEYOND THE SUM EQUIVALENT TO US$500 (IN ADDITION TO REFUNDING THE PRINCIPAL AMOUNT OF THE MONEY TRANSFER AND THE TRANSFER FEE). IN NO EVENT WILL WESTERN UNION OR ITS AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THE FOREGOING DISCLAIMER SHALL NOT LIMIT WESTERN UNION’S OR AGENT’S LIABILITY FOR DAMAGES RESULTING FROM WESTERN UNION’S OR AGENT’S GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT IN THOSE JURISDICTIONS WHERE SUCH A LIMITATION OF LIABILITY IS VOID. AGENTS AUTHORIZED IN THE DESTINATION COUNTRIES ARE INDEPENDENT LEGAL ENTITIES BETWEEN THEM AND OFFER THE TRANSFER SERVICE ACCORDING TO THE TERRITORY LAWS IN WHICH THEY OPERATE AND IN COORDINATION WITH THE WESTERN UNION POLICIES AND REQUIREMENTS. THE SENDER UNDERSTANDS THAT BOTH WESTERN UNION, AND HIS AUTHORIZED AGENTS OBLIGED THEMSELVES TO DO EVERYTHING COMMERCIALLY REASONABLE FOR ALL TRANSACTIONS TO BE RECEIVED BY THE BENEFICIARY IDENTIFIED BY THE SENDER IN THE DESTINATION COUNTRY OR TO BE REIMBURSED ACCORDING TO THESE TERMS AND CONDITIONS. THE TRANSFER SERVICE IS DESIGNED TO SEND MONEY TO PERSONS THE SENDER KNOWS AND TRUST AND ARE IN THE COUNTRY OF DESTINY SIGNED IN THE FORM AT THE TIME OF CONTRACTING THE SERVICE. YOUR MONEY MAY BE AT RISK IF YOU SHIP IT TO AN UNKNOWN PERSON, IF THE REASON FOR YOUR TRANSFER IS THE PAYMENT OF ITEMS OR SERVICES ON ONLINE AUCTIONS, IF IT IS A REFUND OF MONEY FOR EXCESS PAYMENT OF SERVICES OR IF YOU ARE REQUESTED TO KEEP THE TRANSFER CONFIDENTIAL WHICH COULD INDICATE FRAUD. WITH THE ACCEPTANCE OF THIS CONDITIONS OF THE PROVISION OF THE SERVICE THE USER PROVIDES HIS CONFORMITY TO THE INFORMATION PROVIDED, CONSIDERING THE SAME AS CORRECT. YOU ALSO ACKNOWLEDGE THAT YOU HAVE READ AND ACCEPTED THE TERMS AND CONDITIONS OF WESTERN UNION® MONEY TRANSFERSM.

DATA PROTECTION – Your personal information (“Information”) is processed under the applicable laws and is controlled by Western Union. The treatment of the data is performed in a centralized manner in Denver- United States of America. Western Union uses Information provided in the money transfer or payment services instruction, together with other personal data which is collected or generated during the course of your relationship with Western Union, to include transaction and loyalty program details, transaction history and marketing preferences, for the purposes of providing the requested services including; administration, customer service, payment confirmation, user validation, fraud prevention, product/business development and other activities.

Your Information may also be used in connection with other services, products, commercial communications, convenience and/or rewards programs, you signed up for with Western Union or its affiliates. If you choose to provide details of your telephone number, mobile and/or your email in the optional entries above you also expressly consent to receipt of such commercial communications and/or being notified of transfer collection in the indicated medium (phone/SMS/email/MMS), and agree that any charges imposed by relevant service providers are your sole responsibility. If you do not wish to receive marketing communications, please contact Western Union in the manner indicated below.

You are giving your consent to Western Union to transfer to his affiliates in countries other than the country where the information was originally collected or created, including its affiliates located in the United States. The Information will be used for the purposes here expressed. Western Union and its affiliates worldwide may disclose your Information, if required by (i) a national or foreign law or a local or international judicial process (ii) by public authorities or other governmental authorities ( Including those in this country, the United States, or elsewhere) for the purposes of crime detection, investigation, prosecution and prevention, including money laundering offenses and any other related criminal activity, and recipients may disclose Information For these and other related purposes.

Western Union will hold and retain Information that the Sender gives us about another person to include details about the Receiver of the money transfer or payment service (the “Third Party’s Information”) in order to execute the transaction. Provisioning of your Information and Third Party’s Information is voluntary but necessary (subject to the provisions set out in this paragraph) to execute the transaction. Without the relevant Information and Third Party’s Information, Western Union is unable to execute the money transfer or payment service, facilitate convenience activities or other requested services.

You consent to Western Union disclosing or transferring your information and Third Party Information to other persons located in countries such as the United States of America, with whom we have a contractual relationship to protect information, and Third Party Information such as service providers, authorized agents, agents or others, to the extent reasonably required for the purposes indicated in these Terms and Conditions, and to carry out the money transfer, payment service, facilitate future transactions, for verification purposes, to assist Western Union to understand and improve its products and services offered or to supplement its information with data from publicly available sources.

Western Union retains Information, the marketing preferences and transaction history of the Sender based on our record retention schedules for no longer than is necessary for the purposes for which the data were collected and in compliance with applicable laws. If the Sender does not perform another transaction within the retention time period, the Sender Information as well as all marketing preferences will be deleted. You have a right to access and to request a copy of your Information for which Western Union reserves the right to charge a small sum to the extent permitted by applicable law.

You may also correct, erase or block Information which is incomplete, inaccurate or out-of-date. You may also object at any time on legitimate grounds relating to your particular situation to the processing of your Information, where the processing is not required to complete the service, by a law or regulation. If you wish to exercise these rights or no longer wish to receive commercial communications from Western Union, please contact Western Union using the number below during regular business hours.

DECLARATION

With the acceptance of the following Terms and Conditions the Client declares under oath that i:

(I) HAVE READ AND ACCEPTED THE TERMS AND CONDITIONS THAT REGULATE THE MONEY TRANSFER SERVICE UNDER THE WESTERN UNION BRAND,

(II) THAT THE INFORMATION PROVIDED IS A FAITHFUL REFLECTION OF MY CURRENT SITUATION,

(III) THAT THE FUNDS USED IN THIS OPERATION COME FROM LICIT ACTIVITIES,

(IV) TO KNOW AND FULLY IDENTIFY THE BENEFICIARY, WHO IS IN THE DESTINATED COUNTRY CONSIGNED ON THE FORM,

(V) DO NOT USE THE FUND TRANSFER SERVICE FOR DIFFERENT PURPOSES LIKE CUSTODY, WARRANTY OR OTHERS,

(VI) MAINTAIN STRICT CONFIDENTIALITY ON THE INFORMATION PROVIDED.

CONTACT INFORMATION In order to obtain information regarding the App, its Terms of Use or the Terms and Conditions of the Service please contact us:

WESTERN UNION CHILE

EMAIL: chile.customer@westernunion.com.

The Western Union Money Transfer Service is provided by Western Union Financial Services, Inc., an American company (for money transfers from the United States, Canada, and Mexico, and for commercial services transactions) and Western Union International Limited, an Irish company (for all other transactions), through a network of authorized Agents and representatives.