We’ve updated our inmate payment platform.

Yes, Western Union gives you four convenient ways to send money into an inmate’s account. Send online, by phone, with the Western Union^® app or in person at one of our 55,000 agent locations² around the country.

1. If you already have the Western Union^® app, log in with Touch ID or your credentials. If you don’t have our app yet, simply download it on the Apple App Store or Google Play Store. New users can follow the steps to register a profile with your email address. You can verify your profile using your driver’s license, passport or government-issued ID.
2. Select ‘Send money to an inmate.’
3. Enter the name of the correctional facility, the inmate’s name and account number.
4. Pay for your money transfer via credit/debit card¹.
5. We’ll provide the tracking number for your transaction (MTCN).

Download the app

1. Log in or sign up and verify your free account. Click ‘Pay inmate’ to start your transfer.
2. Enter the name of the correctional facility, the inmate’s name and their account number.
3. Pay with your credit/debit card¹.
4. We will send you a confirmation email with a tracking number of your transaction (MTCN).

1. Search for a Western Union^® agent location near you.
2. Go directly to the counter and provide the agent with the name of the correctional facility, inmate’s name and account number.
3. Pay with cash or a U.S. bank-issued debit card.
4. We will send you a confirmation email with a tracking number of your transaction (MTCN).

Find a location

1. Call 1-800-CALL-CASH^® (1-800-225-5227).
2. Follow the prompts and provide the requested information. You’ll need the correctional facility name, inmate’s name, inmate’s account number and the send amount.
3. Save your tracking number (MTCN) as proof of payment.

Western Union serves a variety of correctional facilities, allowing you to send money to inmates in county jail and state or federal prison. Use our correctional facilities locator tool to learn more.