Receive money without an account
With Western Union, your loved ones have two main options for receiving money without a bank account. However, availability depends on the country of residence.
Collect cash
In most countries, the recipient can collect money from a Western Union branch without the need for a bank account. The following is needed for this:
– Full name of the recipient
– Full name and country of residence of the sender
– Anticipated amount
– Official identification document
– Money Transfer Control Number (MTCN)
The MTCN is a 10-digit transaction number that you as the sender receive as soon as the transfer has been released. Securely share this transaction number with the recipient to track the money transfer in real time. For more details, see our Money Transfer Tracking Guide.
Mobile Wallet
With Western Union you can send money from Austria to a Mobile Wallet1 on the recipient’s mobile phone. The amount is transferred to the mobile wallet account1, which is linked to the recipient’s phone number – without a bank account.
If the recipient lives in a country where we offer this service, you can transfer money directly to their mobile phone. To ensure the money reaches the right person, make sure you enter the correct mobile phone number. The recipient must also have activated a mobile wallet1 with one of our partner mobile operators in their country of residence.
As soon as your transfer is completed, you will receive a confirmation with the transaction number (MTCN). Both you and the recipient can use this number to track the status of the money transfer in real time. We will also confirm the successful delivery of the mobile money transfer.