Receive Money in the Philippines – Western Union Australia

Q: How do I receive money in the Philippines?

Western Union offers flexible and convenient ways to receive money in the Philippines. You can receive money for cash pickup at a Western Union agent location, directly in your bank account, or on the go with your mobile wallet.

Q: How do I receive money at an agent location?

1. Get the Money Transfer Control Number (MTCN) and the amount sent from the sender. 2. Pick up the cash at an agent location. You will need to fill out the Receive Money form and present a valid government-issued photo ID.

Q: How do I receive money in my bank account?

1. Provide your sender with your bank account name, bank name, and your bank account number. 2. You will receive the money in your bank account in minutes or 1 working day 1 after the sender completes the transfer.

Q: When will I receive the money?

After your sender completes the money transfer, the cash will be available for pickup in the Philippines in just minutes 1 . If you are receiving cash directly to your bank account, they will receive the money in 1-2 business days 1 . You can also track your transfer for your peace of mind.

Q: What are the acceptable government-issued photo IDs?

To receive money in the Philippines, you will need one of the following acceptable forms of identification: • Driver's license • Employment ID • Government Service Insurance System (GSIS) ID • Integrated Bar of the Philippines (IBP) ID • National Bureau of Investigation (NBI) Clearance • Overseas Filipino Worker (OFW) ID • Overseas Workers Welfare Administration (OWWA) ID • Passport • Professional Regulation Commission (PRC) ID • Postal ID • Seaman's Book • Senior citizen card • Social Security System (SSS) card • Student ID (if you're below 18 years old) • Unified Multi-Purpose ID (UMID)

Q: In what currency will the money be received?

You can receive the money in PHP or USD.

Your loved ones can receive money from Australia as fast as in minutes1, in the way they prefer.

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Here’s how your loved ones can receive money at an agent location:

Inform your receiver of the tracking number

Let them know the amount sent and the Money Transfer Control Number (MTCN), which they can use to track their transfer.

Have them visit an agent location

They can visit any of the more than 12,000 Western Union agent locations² in the Philippines.

Have them provide their details

They will fill out the Receive Money form and provide the Western Union agent with the MTCN and a valid photo ID.

Money received

Your receiver simply needs to sign a receipt to get the cash.

More ways to receive money in the Philippines

In a bank account

Save your loved ones a trip to an agent location when you send money straight to their bank account.

At a payout location

Aside from Western Union agent locations, your receiver can pick up the cash at Pera Hub, LBC, and more.

In a mobile wallet

Your loved ones can conveniently pull the funds into their mobile wallet³.

Register to send money today

Quick and easy registration

It’s easy to sign up and send money online 24/7.

Pay the way you like

Pay online through your bank account, with your credit/debit card, or cash in-store.

Track your transfer

Use your MTCN to track your money transfer online or via our app.

Convenient locations

Send money and your receiver can pick up the cash at a Western Union agent location near them.

Why choose Western Union to send money to the Philippines

Ease and convenience

Send money to Southeast Asia the way that’s convenient for you: online, with our app, or in person at an agent location.

Commitment to security

Our encryption and fraud prevention efforts help protect your Western Union transfers.

Fast and transparent

Send money in minutes³ for cash pickup and track your money easily along the way.

Worldwide reach

We make an average of 25 transactions per second and move money from Australia to over 200 countries and territories.

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Exploring the most reliable ways to send money from Australia to Asia

Whether you have friends living abroad or you’re one of a growing number who live, work or study in Australia, you may wish to financially support loved ones in Asia. Whatever the reason, there are three key things to keep in mind when searching for a reliable way to send money. Learn more here.

How do I receive money in the Philippines?

How do I receive money at an agent location?

How do I receive money in my bank account?

When will I receive the money?

What are the acceptable government-issued photo IDs?

In what currency will the money be received?

Still have questions or need help?

Need help sending money to the Philippines or have another question? Contact our Customer Care team or visit our FAQ page for more information.

See FAQ’s

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4.5

4.2

Ratings as of July 2023.

¹ Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, required receiver action(s), agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.

² Network data valid as of 31 March 2020.

³ Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.