Cash pickup
Bank account
Visit a Western Union agent location 1.
Provide your sender’s details, including the tracking number (MTCN).
Get your money once your details have been verified.
Find a locationGive your sender the following information:
Your bank account details (your name as it shows in your banks account and ID, the bank’s name, your account and branch number).
Your address and mobile number.
Track your transfer using your tracking number (MTCN). You’ll know instantly if the money is on its way or if it’s already available for pickup.
We’re in 200+ countries and territories.
We’ve been moving money for over 145 years.
We make an average 31 transactions per second.
Visit our FAQs or contact directly our Customer Care. We are always ready to support you by email at: atendimentoaocliente@westernunion.com.
Or by phone at the following numbers:
Money transfer phone number
0800 707 9330
1Some agent locations need you to enter the money transfer details online, or in the app, before visiting. To make sure that the agent location selected requires this, please check the information provided on the agent locator
2 Network data valid as of 30 June 2019.