Receive Money

Be informed. Be aware.
Protect yourself from fraud.

Check the specific requirements for your country by selecting it from the drop down list at the top of this page.

Read important service availability and restrictions for this country.

  • number 1
    Visit an Agent Location

    Use our online Agent locator to find a location near you.

  • number 2
    Complete the To Receive Money Form at the Agent Location

    • Sender’s name
    • Where money was sent from
    • Test question and answer (if applicable)
    • Payee must present correct money transfer control number (MTCN).

  • number 3
    Present ID and Form to the Agent Clerk

    • Your completed form
    • Your government-issued ID (where applicable)

  • Number 4
    Receive the Money

    • The Agent clerk will check your ID
    • Sign the receipt
    • Collect your money

All Countries Require:
  • A government-issued photo ID
  • The Money Transfer Control Number (MTCN)

You can pick up money at any participating Agent location in the city selected by the Sender. Be sure to check the status of your money transfer using the MTCN number to be sure it is ready to pick up.

Find an agent