How to receive money with Western Union® in Guatemala

No matter where you are in Guatemala, receiving money from friends and family is quick and easy. You can have the funds deposited directly into your bank account or, if you prefer, you can pick up the cash.

#BeFraudSmart Protect yourself from fraud.

Reliable
Your money and personal data are in reliable hands.

Reliable
Your money and personal data are in reliable hands.

Simple and fast
Select the most convenient delivery method for you.

Simple and fast
Select the most convenient delivery method for you.

Trusted worldwide
Join the millions of people around the world who receive money through Western Union®.

Trusted worldwide
Join the millions of people around the world who receive money through Western Union®.

Convenient ways to receive money

Simple steps for receiving money into a bank account

Easy cash pickup

Check the status of your money transfer using your 10-digit tracking number (MTCN) in our track a transfer tool.

You can pick up money at any agent location in the city selected by the sender. Find locations

Provide the following information at the agent location:

  • Your valid government-issued photo ID.
  • The unique 10-digit tracking number (MTCN). If you don’t have it, ask your sender to share it.
  • The expected money transfer amount.
  • The sender’s full name and country of origin.
Trusted by customers around the world

Western Union makes it easy to send money globally. Senders can transfer funds online, through our app (when it is available), or in person. Enjoy reliable service and many benefits. Tell your sender to use Western Union today!

Frequently asked questions (FAQs)

Can I receive money from Western Union online?

Yes, you can have funds sent directly to your bank account when your sender selects Bank account, as delivery method, during the money transfer.

What do I need to do to receive money at a Western Union agent location?

You will need to find a nearby Western Union agent location and provide the following details:

  • Valid government-issued photo identification
  • 10-digit tracking number (MTCN)
  • Expected amount
  • Sender’s full name, and the country where the transaction was originated

Once you provide this information, you will be able to pick up your money.

How do I know if a money transfer is ready for pickup?

Use our track a transfer to check the status of the transaction. You will need the sender’s name and the 10-digit tracking number (MTCN), given to the sender.

What documents can I use to pick up money in Guatemala?

To pick up money at a Western Union agent location, please present a valid government-issued photo ID, or a foreigner’s document (Passport). Acceptable IDs are subject to the laws and regulations of Guatemala.

How much does it cost to receive money?

All service fees are paid by the sender. Receiving money is free of charge.

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.

1 Please take care when providing bank account information. Funds will be paid into the bank account number you provided. Please Note: The receiver’s account must be a local currency payout account.

2 Service and funds availability may be delayed or restricted due to certain factors, including the selected Service, delivery options, transaction amount, destination country, currency availability, regulatory requirements, consumer protection policies, identification requirements, delivery limitations, agent location hours, and time zones differences (collectively referred, “Restrictions”). Additional restrictions may apply. Please see our terms and conditions for further details.