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English
Lithuanian
Send money
Track transfer
Find locations
Help
Profile
History
My receivers
Settings
Log in
Register
Send money
Track transfer
Find locations
Help
EN
English
Lithuanian
Send money
Track transfer
Find locations
Help
Profile
History
My receivers
Settings
Log in
Register
Frequently Asked Questions
Send money online
Can I change the name on a money transfer?
How do I send money online?
How long does it take to send money online?
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Payment authentication
What is Strong Customer Authentication (SCA)?
Why wasn’t my authentication successful?
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Send money in person
Who uses Western Union money transfer services?
What are Western Union agent locations?
Which transfer service is offered at Western Union agent locations?
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Western Union Agent locations
What are Western Union agent locations?
When are Western Union services available?
How do I find a Western Union agent location?
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Registration
Why should I register at Western Union’s website?
Does it cost anything to register at Western Union’s website?
How can receivers register in Colombia?
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Identity verification
How do I verify my identity?
What are the acceptable documents for identity verification?
Why do I need to verify my identity when sending money online?
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Consumer Protection
Are there common consumer fraud scenarios to be aware of?
I received a suspicious email from someone claiming to be Western Union, what should I do?
Can the Test Question feature secure my funds or delay payment of a transaction?
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Become an Agent
What do I need in order to offer Western Union money transfer services?
How will I earn money with Western Union?
Who’s responsible for setting the price of the money transfer service?
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Frequently asked questions
How do I find out if my money has been sent?
How do I find out if a money transfer’s available for pickup?
How do I pick up a money transfer?
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Customer questionnaire
Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?
Why do I need to provide additional information?
How can I use Western Union services again?
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Registration and profile settings
Why should I register at Western Union’s website?
How do I log into my Western Union profile?
How do I change my profile privacy and marketing settings?
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Send Money
How can I send money with Western Union?
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Receive money
How can my receiver get the money?
What does my receiver need to pick up the money transfer?
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Help with current and past transfers
How will I know if my transfer is complete?
Will I be notified if my transfer is delayed?
When I send a money transfer, will my receiver get a notification?
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