How to receive money with Western Union in Luxembourg

Receive a money transfer from abroad quickly and conveniently, no matter where you are in Luxembourg. Get funds straight into your bank account, or in cash at an agent location.

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Your money and personal data are in safe hands

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Your money and personal data are in safe hands

Simple and fast
Choose a way to receive money that’s convenient for you

Simple and fast
Choose a way to receive money that’s convenient for you

Trusted worldwide
Join the millions of people around the world who receive money through Western Union

Trusted worldwide
Join the millions of people around the world who receive money through Western Union

Convenient ways to receive money

Simple steps for receiving money in Luxembourg

1

Choose an agent location

Find and visit your nearest Western Union agent location in Luxembourg.

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2

Provide money transfer details

Specify money transfer details to the agent, including sender’s name, country and the sent amount.

3

Show your ID

Show your valid personal ID and 10-digit Money Transfer Control Number(MTCN) to the agent.

 

4

Collect the money

The agent will pay out the money and give you a copy of a receipt.

Receive money with Western Union

Choose how you receive

You can pickup a money transfer in cash or get it directly in your bank account.

Track your money transfer

With real-time tracking and instant notifications, you can follow your money from the moment it’s sent. Use your unique tracking number (MTCN) with our transfer tracker.

Receive in a bank account

Your sender only needs a few basic details about you to start sending you money, so receiving funds is hassle-free.

Receive money in minutes²

Receive money from abroad in a matter of minutes depending on the payment and receipt methods.

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Relied on by customers around the world

As a global leader in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world. Billions of accounts worldwide can receive funds online, with our app or in person. So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all other benefits we have to offer.

Encryption to help protect your transfers

We’re committed to keeping your data secure

Money transfers at your fingertips with our app

Track your money transfer in real time.

Find an agent location nearby.

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Frequently Asked Questions about receiving money

Can you receive money from Western Union online?

Yes, you can have funds sent directly to your bank account when your sender selects ‘Bank account’ during the money transfer.

How do I receive money from Western Union at an agent location?
  1. At the agent location provide your ID, the MTCN, expected amount, sender’s country and full name.
  2. Collect your money and the receipt.
What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle, and last name)
  • The country where the money was sent from
  • The approximate amount that was sent
  • The unique number of the money transfer (MTCN)
  • Your government-issued identification document(s) as required.
How can I find out if a money transfer is ready for me to pick up?

Go to our website or app and select ‘Track transfer’. You’ll need the name of the person who sent you the money and the tracking number (MTCN).

How much does it cost to receive money?

Receiving money is free of charge unless the receiver chooses to receive the money in a different currency, to a device or an account which is not part of the money transfer.

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.

1 Please use care when providing bank account information. Funds will be paid into in the bank account corresponding to account number you provide. Please Note: The receiver’s account must be a local currency payout account.

2 Service and funds may be delayed or unavailable depending on certain factors including the Service selected, the selection of delayed delivery options, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”). Additional restrictions may apply. See our terms and conditions for details.