Be sure everything is as it seems

#BeFraudSmart

You Are Our Partner. While Western Union works hard to help prevent fraud, we believe that fraud prevention is everyone’s responsibility. Your best defense is to be aware, educate yourself and use good judgment with our informative tips. Don’t fall victim: Learn how to spot the warning signs of a scam or scammer before it’s too late.

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Fraud alerts

Relationship Scam

Scammers contact their victims online and gain their trust by building fake relationships. After they have established trust, scammers ask their victims for money for various travel expenses, fees or other emergency expenses. If you’ll be looking for love online, remain alert for signs that the other party in your relationship may not be who they say they are. Remember, you should never send money to someone you have not met in person.

Internet Purchase Scam

Scammers use websites or online classifieds to advertise items, such as mobile phones, event tickets and cars, that don’t exist. Be careful when sending money in response to an online advertisement.

Advanced Fee / Prepayment

Thieves pose as authentic companies and lure victims into paying fees in anticipation of receiving something of greater value, like a loan, credit card, grant, investment or inheritance money. The victim sends money to the scammer using a money transfer service, but then receives nothing in return. These loans, credit cards, grants, investments or inheritance sums never actually existed. And once the scammers get their money, they are never heard from again.

Protect yourself from fraud

  • Don’t send money for loan or credit card fees, customs or shipping fees.
  • Don’t send money to someone you haven’t met in person.
  • Be suspicious of businesses without a verified street address.
  • Don’t pay for an item or service with a money transfer to an individual.

Think you’ve been scammed?

Report it. You can help us and, in the process, help others from getting scammed in the future.

Call our Fraud Hotline at 0800729.

File a fraud claim

Forward the suspicious email to spoof@westernunion.com –do not cut and paste the contents, because valuable tracking information about the source will be lost.

Fraud types

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.