Contact Information

We’re happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

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    Give us a call

    Get in touch with our Customer Care representative for assistance.
    0800 022 8781

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  • Find a location

    Find contacts of a Western Union agent location for retail-related enquiries.

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Contact information for Western Union Netherlands

If there is a problem with your transfer, you can:

  • Contact us at 0800 022 8781.

Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: https://ec.europa.eu/consumers/odr/.

Contact us by phone

If you have questions about online transactions:

  • In the Netherlands, call 0800 022 8781 (available daily from 8 am to 11 pm)
  • Outside the Netherlands, call +32-(0)2 639 7106.

English/French: Daily, 9 am to 12 am EET
Chinese: Daily, 8 am to 12 am CST

Contact us by mail

Western Union Processing Netherlands
Lithuania UAB
J. Balcikonio Str 7, Vilnius, Lithuania LT-08247

Western Union Payment Services
Ireland Limited (Office Germany)
Solmsstr. 18
60486 Frankfurt
Germany