We encrypt your transfers
We encrypt your transfers
We are committed to keeping your data secure
We are committed to keeping your data secure
Online
On our app
In person
Log in or register
– Verify your identity online or in person at any Alfardan Exchange location after creating your profile online.
Start your transfer
– Enter the destination country and the amount you wish to send.
– Choose the payout method: cash or bank account, based on your receiver’s country.
Enter your receiver’s details
– If you’re sending directly to a bank account, you will need your receiver’s bank name, code, and account number1.
– You can save your receiver’s details for convenient repeat transfers.
Pay and send
– Check all the details before you confirm your transfer.
– Pay for your transfer with your debit card, issued in Qatar or in cash at an agent location.
– You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it with your receiver.
Download the app
– Download the Western Union® app at the Apple App Store or Google Play Store.
Log in or register
– Create your online profile in just a few minutes.
– Verify your identity online or in person at any Alfardan Exchange location after creating your profile online.
Start your transfer
– Enter the destination country and the amount you wish to send.
– Choose the payout method: cash or bank account, based on your receiver’s country.
Pay and send
– Check all the details before you confirm your transfer.
– Pay for your transfer with your debit card, issued in Qatar or in cash at an agent location.
– You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it with your receiver.
Visit a Western Union agent location
– With over 360 locations2 in Qatar, it’s easy to find one nearby.
Share your details
– Provide the agent with your valid Qatar Civil ID.
Share your receiver’s details3
– Provide the agent with your receiver’s first name and surname, the destination country, and the exact amount you wish to send.
– Choose the payout method: cash or direct to bank or mobile wallet, based on your receiver’s country.
Pay and send
– Pay for your transfer.
– You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it with your receiver.
Send money from Qatar with us and enjoy all the benefits we have to offer.
Your cash will be ready for collection from an agent location within minutes4.
In over 200 countries and territories2, finding one nearby is easy.
We’ve been moving money for over 145 years.
Our app brings you all the benefits of our online services, with a few extra touches. Whether you’re out and about, need to send money regularly, or just want to know whether you can send 24/7, the Western Union app will always make it easier for you.
Pay with a Qatar-issued debit card.
Check your fees and exchange rates1.
Resend in just a few taps.
See all your transfer statuses at a glance.
Start your money transfer on the app and pay in person.
Rating as of May 24, 2021
Visit our FAQs or just get in touch.
Our Customer Care team is ready to support you.
For questions about westernunion.com services (app and web), call at 44537777 or send an email to wu.support@alfardanexchange.com.qa .
For other Western Union services, contact us at 00800101217.
1 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver’s account must be a local currency payout account.
2 Network data valid as of 30, June 2019.
3 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.
4 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options.
