Frequently Asked Questions

Western Union Rewards is a free loyalty program from Western Union. You can register on westernunion.com or our mobile app.

• Transfer fee discounts on qualifying money transfers.
• Special promotions on money transfers.

Learn more about Western Union Rewards.

Earning reward points is currently disabled in the program. If you are a Western Union Rewards member, we will notify you about our new program.

On our website and app:

1. Log in to your Western Union profile.
2. Go to Menu and select Western Union Rewards.
3. Select Redeem points.
4. Select Yes in the popup.
5. Select Use reward.

The discount will be automatically applied to your next transfer fee.

Via the Western Union Rewards portal:

1. Log in to your profile and go to Western Union Rewards.
2. Go to the Rewards section to view your reward options.
3. Choose your reward and select Use reward.

The discount will be applied automatically to your next transfer fee.

You can use your reward points till they expire as per Western Union Rewards terms and conditions.

Earning points is currently disabled in the program. If you are a Western Union Rewards member, we will notify you about our new program.

Yes, you can continue to redeem your points until their expiry.