- Receiver
- Payment
- Review
- Receipt
Be sure everything
is as it seems
One of the things that sets us apart from other money transfer businesses is the trust that we build with our consumers. To maintain and enhance this trust, we continue to strengthen our consumer protection compliance efforts. Today, global consumer protection laws and regulations are constantly changing the world in which we operate. With increased regulation comes increased responsibility to develop an adaptable and flexible world-class compliance program that can help us meet or exceed applicable legal and regulatory requirements. In addition, we work harder than ever to educate consumers about fraud so that they can take action to protect themselves. Western Union has invested a tremendous amount of time and resources in developing and continuously improving our consumer protection compliance programs. At Western Union, compliance is not merely a department or set of rules to follow, it is embedded in our culture and a fundamental part of the way we do business.
Fraud Types
Protect Yourself—fraud comes in all shapes and sizes, so learn more about the tricks fraudsters use to lure in victims.
Newsroom
Education
Western Union is dedicated to fighting fraud and helping consumers protect themselves from falling victim to fraud. We work with authorities, consumer protection agencies and other organizations around the globe to educate consumers. We hope that together with you, we can make it much harder for criminals to commit fraud.
Fraud awareness
Smart people fall for scams every day
Con artists use good people like you, and good money transfer companies like Western Union, to steal money. The best defense is awarenes and education—so you can spot the warning signs. There's a lot of information on this site to help you help yourself, help others, and help us. Together, we can fight fraud.
Protection in action
Fraudsters gain your trust, and then steal your money.
Western Union is dedicated to fighting fraud and helping consumers protect themselves from falling victim to fraud. We work with authorities, consumer-protection agencies and other organizations around the globe to educate consumers. We hope that together with you, we can make it much harder for criminals to commit fraud.
Education
You Are Our Partner. While Western Union works hard to help prevent fraud, we believe that fraud prevention is everyone’s responsibility. Your best defense is to be aware, educate yourself and use good judgment with our informative tips. Don't fall victim: Learn how to spot the warning signs of a scam or scammer before it's too late.
Report Fraud
Western Union is dedicated to fighting fraud and helping consumers protect themselves from falling victim to fraud. We work with authorities, consumer protection agencies and other organizations around the globe to educate consumers. We hope that together with you, we can make it much harder for criminals to commit fraud.
Fraud Awareness Videos
Grandparent Scam - Bernie
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Romance Scam
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Lottery / Prize Scam
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Grandparent Scam
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Internet Purchase Scam
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Advanced Fee Scam
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Employment Scam
Fraud Alerts
Fraud Alert:
Relationship Scam:
Scammers contact their victims online and gain their trust by building fake relationships. After they have established trust, scammers ask their victims for money for various travel expenses, fees or other emergency expenses. If you’ll be looking for love online, remain alert for signs that the other party in your relationship may not be who they say they are. Remember, you should never send money to someone you have not met in person.
Internet Purchase Scam:
Scammers use websites or online classifieds to advertise items, such as mobile phones, event tickets and cars, that don’t exist. Be careful when sending money in response to an online advertisement.
Advance Fee Scam:
Thieves pose as authentic companies and lure victims into paying fees in anticipation of receiving something of greater value, like a loan, credit card, grant, investment or inheritance money. The victim sends money to the scammer using a money transfer service, but then receives nothing in return. These loans, credit cards, grants, investments or inheritance sums never actually existed. And once the scammers get their money, they are never heard from again.
Protect yourself from fraud:
- Don’t send money for loan or credit card fees, customs or shipping fees.
- Don’t send money to someone you haven’t met in person.
- Be suspicious of businesses without a verified street address.
- Don’t pay for an item or service with a money transfer to an individual.
Q&A
Knowledge Can Protect You. You work hard for your money and you want a company you can rely on when it comes to sending your money to friends and family. That’s why we want to help you protect yourself from fraud.
We created various fraud videos that describe the most common scam types and provide valuable tips for you to use to help protect yourself from falling victim.
Fraud Quiz
Fraud Prevention Tips
Stopping Fraud Starts With You. Knowing what to look for is key in spotting the warning signs of a scam and then avoiding it. After all, you’re the first, last, and best line of defense against scammers. Arm yourself with the knowledge to protect yourself.
Resource Center
Stand Guard—spot the warning signs of a scam before it’s too late, with tips, brochures, and other useful information.
Stay Informed.
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