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  • Receiver
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How to send money
with us

Send money now

Send money the way you want

Choose how you want to send money with Western Union:

Online

Set up your online profile and
send money easy anytime.

At an agent location

With thousands of agent
locations in Colombia, finding
one near you is easy.

How to send money?

Choose your preferred method and follow our step-by-step guide.

Send money online for a cash pickup

Your receiver can pick up your cash transfer as quick as in minutes1 at one of our agent locations in Colombia, or at any of our agent location1 around the world.

  1. Open your profile. Register or log in, then choose an agent and select the send money option.
  2. Verify your profile. If you haven‘t verified your profile, go through the verification process first to be able to send money online.
  3. Fill out your money transfer details. Enter the destination and amount and make sure to include your receiver’s complete information3.,  then choose the cash pickup option.
  4. Pay for the transfer. You can pay with a Giros y Finanzas savings account, any PAYU / PSE account, or with a Place to Pay associated bank account.
  5. Track your transfer. Upon successful payment, you’ll receive an email with your tracking number(MTCN),
  6. Tell your receiver. Share the tracking number (MTCN) with your receiver and let them know that the cash is ready for pick up at one of our agent locations. Do not share your money transfer details to anyone except your intended receiver.

Send money online to a bank account

You can send money directly to your receiver’s bank account.

  1. Open your profile. Register or log in, then choose an agent and select the send money option.
  2. Verify your profile. If you haven‘t verified your profile, go through the verification process first to be able to send money online.
  3. Fill out your money transfer details. Enter the destination and amount, make sure to include your receiver’s complete information3, then choose the bank account option.
  4. Pay for the transfer. You can pay with a Giros y Finanzas savings account, any PAYU / PSE account, or with a Place to Pay associated bank account.
  5. Track your transfer. Upon successful payment, you’ll receive an email with your tracking number (MTCN).
  6. Tell your receiver. Share the tracking number (MTCN) with your receiver and let them know that the money will be deposited to their bank account in the next few days depending on their bank. Do not share your money transfer details to anyone except your intended receiver.

Peace of mind
every time

Track your transfer

Why send money with Western Union?

It's quick

It takes just minutes1 for your
money transfer to reach an
agent location.

It's convenient

With hundreds of thousands of
locations1 around the world,
it's easy to find one near your
receiver.

It's reliable

We have over 145 years of
experience in money transfers
around the world.

Ready to send money?


Get Started

Need some help?



Visit our FAQ section or contact us through our customer helpline.

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and Conditions for details. 

2 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.

3 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to account number you provide. The receiver's account must be a local currency pay-out account.

4 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.