My WU is a free loyalty program from Western Union. You can register on westernunion.com or our mobile app.
Learn more about My WU program.
You can enroll in the My WUSM loyalty program through any of the three ways:
The My WUSM loyalty program lets you earn My WUSM points. When you’re a member, you earn points on each qualifying money transfer.
Earning reward points is currently disabled in the program. If you are a My WU member, we will notify you about our new rewards program.
You can check your My WUSM points on any of the following platforms:
On our website and app:
The discount will be automatically applied to your next transfer fee.
Via the My WU portal:
The discount will be applied automatically to your next transfer fee.
You can use your My WU points till they expire as per My WU terms and conditions.
Yes, if you have multiple MY WUSM numbers, you can merge them into one. When you merge MY WUSM numbers, you will be automatically assigned a unified MY WUSM number.
To merge your MY WUSM numbers on website or mobile app, follow these simple steps:
You can also merge your MY WUSM numbers by calling our Customer Care.
It may take up to 48 hours to merge your MY WUSM numbers and reflect the new total MY WUSM points balance.
When you redeem your points, you’ll get the message ‘Promo code has been applied to your transfer’ at the top of the screen. You’ll also see this message on your transfer summary when you start your new transfer. The MY WUSM discount amount is displayed as ‘Promo’ on your transfer summary at the right side of the Send money page.
Earning reward points is currently disabled in the program. If you are a My WU member, we will notify you about our new rewards program.
Yes, you can continue to redeem your My WU points until their expiry.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
2 Fee reductions apply only to Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WUSM fee reductions.
3 By texting one of the identified key words to 34683780183, you authorize us to send to your mobile number, automated text messages relating to the key word’s described purpose. Consent not required for purchase and may be revoked at any time. Msg & Data Rates may apply. Send STOP to 34683780183 to cancel, Send HELP or AIDE to +393202042221 for help. Mobile carriers are not liable for delayed or undelivered messages. For Western Union’s Privacy Statement visit wu.com