Mobile money transfers can only be sent to mobile phones that belong to mobile phone operators that work with Western Union.
Money can be received in mobile wallets1 in several countries, including the ones below. Don’t see the country you are looking for? Visit the send money form, select the country you wish to send to, and look for the mobile wallet1 icon.
Enter the destination and the amount you’d like to send and select mobile wallet1 as the delivery method.
Choose whether to pay with your credit4 or debit card, or with a bank transfer.
Enter your receiver’s name as it appears on their ID, their wallet service provider and wallet mobile number.
You’ll get a confirmation by SMS5 with the tracking number (MTCN) and a notification when the money is delivered.
Watch the videos to see a step-by-step guide.
Send money online
Send money online fast, 24/7, from wherever you are. With Western Union, you can transfer money from France to over 200 countries and territories.
Transfer money with the app
Send money on the go from virtually anywhere with the Western Union® app.
Pay in person
Send money in person from hundreds of thousands of Western Union agent locations worldwide. You can send money to a bank account, for cash pickup, or to a mobile wallet1.
When you’re sending money online, you can choose how you want to pay: by bank transfer, credit4 or debit card.
A mobile wallet provides a convenient way to make payments. They work through mobile apps on your phone, storing money that can be used to pay for purchases in-store or withdraw cash that can be received from the sender.
Money transfers online to a mobile wallet1 with us are easy. Just log into or register for your online Western Union profile and follow these easy steps.
Receiving money to a mobile wallet is available through our partner mWallet service providers in selected countries in Africa. Simply make sure of the following:
You can send money to mWallets1 in several countries. To find out where, click send money now below, select the country you wish to send to, and look for the Mobile Wallet icon.
It’s easy to register and start sending money online and in person today.
You can easily track your transfer online or via our app using the MTCN.
Pay using your bank account, credit4/debit card or cash at an agent location.
Send money for cash pickup at an agent location near your receiver.
Visit our FAQs or contact us. Our Customer Care team is just a call away.
Send money on the go or start a money transfer and pay at an agent location.
Track your money transfer in real time.
Send again quickly to friends and family.
1 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.
2 Mobile wallets are available in Senegal, Ivory Coast, Burkina Faso, Cameroon, Mali, Guinea-Bissau, Madagascar, Kenya, Ghana, Uganda, Mozambique, Tanzania, Malawi, Gabon, Zimbabwe, Botswana, DRC and Burundi.
3 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
4 Card issuer cash advance fee and associated interest charges may apply.
5 Standard message and data rates from mobile service providers may apply.