You can send up to EUR 5,000 to China for withdrawal in cash or to a bank account, and up to EUR 2,200 directly to a mobile wallet¹.

1. Create a profile or log in to your Western Union account and click “Continue”.

2. Select “China” in the “Send to” box and enter the amount to be sent in the corresponding box.

3. Once you have entered the desired amount, you need to choose how your recipient will receive the payment: to their bank account, a mobile wallet¹, or with a cash withdrawal.

4. In the next box, select a payment method. You should now have access to a full estimate.

5. Click “Continue” to display the next page and fill in your beneficiary’s details, as well as your own. You will also be asked to indicate the reason for the transfer and the origin of the funds.

6. Once you have confirmed the shipment, you will receive a unique tracking number (MTCN) so that you can check the progress of your transfer. Please share this number with your beneficiary.

If you haven’t already done so, create a free Western Union profile. Visit our registration page and enter the following information:

• Your name and address.
• Information relating to an official identity document, such as a driving licence or passport.

Once you have registered, you can start setting up your money transfer to China by entering the following information:

• Details of the reason for the transfer and the origin of the funds.
• The name, postal address and e-mail address of your beneficiary.
• In the case of a transfer to a bank account, you will also need your beneficiary’s bank details, such as their account number.

Once you have entered the payment method, receipt method and transfer amount on our dedicated page, details of transfer charges³, estimated delivery times and exchange rates³ will be displayed.

Times may vary depending on the payment method, the time of the transfer, public holidays and security checks. Please note that when you choose your payment method, you will have access to the estimated times before you commit to making the transfer.

For example, a bank transfer from France to China can take up to 6 working days¹ . If the transfer is for a cash withdrawal, it can reach its destination in just a few minutes¹.

How to send money to Weixin:

1. Log in or register our app or website or visit an agent location near you.
2. Select ‘China’ as the destination and enter the amount you want to send.
3. Choose ‘Cash’ as the payout option and select your payment method.
4. Enter your receiver’s details, confirm, pay for money transfer and send.
5. Remember to share the Money Transfers Control Number (MTCN) with your receiver.

You receiver in China needs to follow these steps:

1. Open the Weixin app and search for the ‘WEIHUIKUAN’ mini program.
2. Select ‘Receive global remittance’ on the landing page, then the ‘Receive with MTCN’ service.
3. Input the 10-digit Money Transfer Control Number (MTCN) and the currency.
4. Agree to sign the payout service with Shanghai Pudong Development Bank (applicable on first money transfer only).
5. Confirm the request for receiving money (in RMB). Select the debit card, purpose of money transfer, and relationship with sender.

Use your existing Western Union login details or if you’re not an existing customer, create a new customer profile with Western Union by registering on either the Western Union website or the Western Union® Mobile app.

1. Select Send Money.
2. Select Mobile wallet as the delivery method.
3. Select a payment method.
4. Select Continue.
5. Complete the Receiver’s information:
6. Select Weixin as Wallet service provider.
7. Select 86 (CN) as Country code.
8. Enter the Wallet mobile number.
9. Select the Purpose of transaction.
10. Select Continue.
11. Enter the card number in the Payment information
12. Select Continue to review.
13. Review your transfer details and click Transfer.

After Western Union receives your payment and sends it to Weixin, you need to notify your receiver about the transfer and remind them to complete first-time verification in 微汇款 (Weihuikuan) mini program. The receiver can install the Weixin mini program, they receive the SMS from Weixin which would take them to this program.

You can send money to anyone who is a Chinese citizen with a Chinese National ID. To receive the transfer, your receiver will need to register on the mini program 微汇款 (Weihuikuan) within the next 48 hours after you sent the transfer. Western Union and Weixin will notify the receiver.

A maximum amount of up to 50,000 CNY. This is subject to the partnering bank’s region restrictions with 微汇款 (Weihuikuan) when transferring to Weixin balance.

You can receive your transfers with Weixin if you meet the following requirements:

• Register for your Weixin account on the Weixin Mobile app.
• Be a Chinese citizen with a National ID card.
• Authorise your bank card or Weixin Wallet Balance in the mini program 微汇款 (Weihuikuan).
• Sign the kinship commitment letter (if you’re receiving money for family support reasons).

You can receive money transfers from Western Union through Weixin. Follow the steps below to make sure that your profile is set up to receive money for the first time.

1. Receive a URL link through SMS initiated by Weixin or your sender after the transfer was sent.
2. Select the link within 48 hours to complete the transfer pickup.
3. Select Weixin Wallet Balance or a bank account linked to Weixin Pay as your delivery method.
4. Complete the authentication process.
5. Sign the service agreement.
6. Sign a kinship commitment letter for supportive document collection when the transfer purpose is family support.
7. Review the transfer status in the Weixin mini program 微汇款 (Weihuikuan).

If you didn’t receive a text message or notification with instructions on how to link your account, follow these steps:

1. Open your Weixin Mobile app.
2. Select the Chats
3. Search for 微汇款 (Weihuikuan).
4. Select 微汇款 (Weihuikuan) mini program in the search results.
5. Choose 我要收款 (I am a recipient)
6. Click 创建名片去收款 (Create my receiving account) to link a bank card or Weixin Wallet Balance.

Transfers can be automatically rejected for the following reasons:

• If you don’t link a valid card or your Weixin Wallet Balance as your receiving account in the 微汇款 (Weihuikuan) mini program within 48 hours of your sender sending the transfer.
• If you’ve reached your receiving limit. Receiving limits apply to all transfers, even if your money is delivered by another transfer service.
• If you’ve exceeded the monthly five transfer limit for family support or salary reasons.
• If your sender doesn’t meet the age requirements. Senders need to be 16–65 years old.
• If you have not submitted the required supporting documents for the transfer within 48 hours of receiving the notice of documents.

Yes. You will be offered an option to cancel the transfer if you are unable to provide the supporting materials required to receive the transaction.