Simply follow these steps to send money online:
We are legally required to request the following information:
For your first money transfer, you will need to upload scanned photos of at least 2 of the following identity documents:
Japanese residents:
– Japanese passport or driving license
– My Number Card or Juminhyo with My Number (issued within the last 6 months)
Foreign residents:
– Residence Card
– My Number Card or Juminhyo with My Number (issued within the last 6 months
Your profile information must match your ID information and your identity be verified to complete your first transfer.
For your second transfer, you will also need to verify your address by entering the 4-digit PIN sent to your postal address. You’ll get an email confirmation once your verification is complete.
With a verified profile, you’re now ready to send money online!
We are legally required to request the following information:
For your first money transfer, you will need to upload scanned photos of at least 2 of the following identity documents:
Japanese residents:
– Japanese passport or driving license
– My Number Card or Juminhyo with My Number (issued within the last 6 months)
Foreign residents:
– Residence Card
– My Number Card or Juminhyo with My Number (issued within the last 6 months
Your profile information must match your ID information and your identity be verified to complete your first transfer.
For your second transfer, you will also need to verify your address by entering the 4-digit PIN sent to your postal address. You’ll get an email confirmation once your verification is complete.
With a verified profile, you’re now ready to send money online!
The cash is ready for pickup at an agent location in minutes1.
Check our transfer fees2 and exchange rates upfront.
Track transfers with tracking numbers (MTCN).
With Western Union, you can send up to 100,000 JPY per transfer.
Visit our FAQs or just get in touch. Our Customer Care is just a call away.
English: 24/7
Japanese: 9 am to 10 pm, daily
0120-961-623(Toll-Free from Japan)
+81-3-6868-0758 (From overseas)
1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, required receiver action(s), agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details
2 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).
