Yes, before making your first online transfer, you will need to verify your identity.
First, fill in the online registration form and provide the following information:
After you have successfully registered online, log in to your profile and select one of the following verification methods :
Once your identity is verified, you can start using Western Union online money transfer services immediately.
If you forgot your User ID, please check the Kuwait Civil ID you used for online registration: ID number is your User ID.
If you forgot your password, you can select the “Forgot password” option for a new password to be sent to your phone.
If your profile is locked, please try to log in again after 30 minutes. Otherwise, contact the Western Union Customer Care number at 18 777 81 or send an email to wu.support@amankuwait.com.
You can change your password on the Profile overview page after you log in. Please select “Edit profile” from the right-side menu and change your password.
For online registration, you can use only one email address. After you verify your email, it cannot be changed.
Please contact Western Union Customer Care at 18 777 81 or send an email to wu.support@amankuwait.com.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care