Be sure everything is as it seems

#BeFraudSmart

You Are Our Partner. While Western Union works hard to help prevent fraud, we believe that fraud prevention is everyone’s responsibility. Your best defense is to be aware, educate yourself and use good judgment with our informative tips. Don’t fall victim: Learn how to spot the warning signs of a scam or scammer before it’s too late.

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Fraud alerts

Relationship Scam

You meet someone online, develop a relationship with them, then you are asked to send money to them

Internet Purchase Scam

You are asked to send money to pay for a product, auction item or service advertized online

Advanced Fee Scam

You are asked to send money to pay a fee up front for a product or service

Fraud awareness

One of the things that sets us apart from other money transfer businesses is the trust that we build with our consumers. To maintain and enhance this trust, we continue to strengthen our consumer protection compliance efforts. Today, global consumer protection laws and regulations are constantly changing the world in which we operate. With increased regulation comes increased responsibility to develop an adaptable and flexible world-class compliance program that can help us meet or exceed applicable legal and regulatory requirements. In addition, we work harder than ever to educate consumers about fraud so that they can take action to protect themselves. Western Union has invested a tremendous amount of time and resources in developing and continuously improving our consumer protection compliance programs. At Western Union, compliance is not merely a department or set of rules to follow, it is embedded in our culture and a fundamental part of the way we do business.

Think you’ve been scammed?

Report it. You can help us and, in the process, help others from getting scammed in the future.

File a fraud claim

Forward the suspicious email to spoof@westernunion.com –do not cut and paste the contents, because valuable tracking information about the source will be lost.

Find out more

Fraud types

Protect Yourself—fraud comes in all shapes and sizes

Learn more about the tricks fraudsters use to lure in victims.

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.

Knowledge can protect you

You work hard for your money and you want a company you can rely on when it comes to sending your money to friends and family. That’s why we want to help you protect yourself from fraud.