Be sure everything is as it seems

#BeFraudSmart

You Are Our Partner. While Western Union works hard to help prevent fraud, we believe that fraud prevention is everyone’s responsibility. Your best defense is to be aware, educate yourself and use good judgment with our informative tips. Don’t fall victim: Learn how to spot the warning signs of a scam or scammer before it’s too late.

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Fraud alerts

Relationship Scam

You meet someone online, develop a relationship with them, then you are asked to send money to them

Internet Purchase Scam

You are asked to send money to pay for a product, auction item or service advertised online

Advanced Fee / Prepayment

You are asked to send money to pay for a product, auction item or service advertized online

Protect yourself from fraud

Only use Western Union for sending money to friends and family.  Never send money to someone you haven’t met in person and confirm emergency situations before sending money.

Knowing what to look for is the key in spotting the warning signs of a scam and then avoiding it.

Remember, do NOT send money to an individual if you are sending:

  • To a grandchild, friend or family member for an emergency situation you have not personally confirmed
  • To claim lottery or prize winnings
  • To someone you met online
  • For an internet purchase
  • For an employment opportunity
  • For a rental property
  • For a credit card or loan fee

A money transfer can be paid out to the receiver within a very short time.  After the money is paid, you generally cannot obtain a refund from Western Union, even if the transfer was a result of fraud.

Think you’ve been scammed?

If you believe you are a victim of fraud, contact your local Western Union Agent.

File a fraud claim

Forward the suspicious email to spoof@westernunion.com –do not cut and paste the contents, because valuable tracking information about the source will be lost.

Find out more

Fraud types

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.

Test your fraud knowledge now
Smart people fall for scams every day. Test your knowledge of money transfer fraud and learn how to protect yourself.