Sending money in person

1. Go to a Western Union^® agency.

Use our "find agencies online" tool to find a local participating agent.

2. Present the following information at the agency:

• Complete name of the recipient, his or her address and identification number.
• Country you wish to send money to.
• The total amount of money that you wish to send.

3. Present your government-issued identification or passport.

4. Hand over the amount of money you want to send, plus the transfer fee*.

5. Ask for your receipt and verify that all the information is correct. Don't forget to share the tracking number (MTCN) with the recipient, since it will be needed to collect the money.

Send money in person to a bank account

1. Go to a Western Union^® agency.

Use our "find agencies online" tool to find a local participating agent.

2. Present the following information at the agency:

• Complete name of the recipient, his or her address and identification number.
• His/her bank account information. [ This information varies depending on the destination country; you may check this information in advance by calling 0800-2026 (Gales) or 0800-2024 (Abitab) ].
• Country you wish to send money to;
• The total amount of money that you wish to send.

3. Present your government-issued identification or passport. 

4. Hand over the amount of money you want to send, plus the transfer fee*.

5. Ask for your receipt and verify that all the information is correct. Your money will be deposited in the recipient's bank account.