Strong Customer Authentication (SCA), as mandated by the EU’s Revised Payment Services Directive (PSD2), requires payment service providers to authenticate digital payments.
SCA, also known as 3D Secure, is a multi-factor authentication that adds an extra layer of security to digital payments to reduce fraud. It asks you to authenticate your payment using PIN, password, or biometrics.
At Western Union, to meet the SCA requirements, we use multi-factor authentication to secure your online transfers.
Western Union uses Strong Customer Authentication (SCA) to secure online payments. To successfully authenticate your payment, please be sure of the following:
Please note that you can also pay for your money transfers using alternative methods. We’ll show your payment options when you start an online transfer.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care