Fast, reliable money transfers at your fingertips with the Western Union® app

Send and track money transfers, view exchange rates1, find agent locations and more—all on the go with our money transfer app.

4.7/5
4.4/5

Rating as of 7 November, 2024.

New! Send a mobile top-up

Top up your friends or family’s mobile plan with credit on our website or app, thanks to Ding. Just go to the mobile top-up section and enjoy!

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A money transfer app that lets you do it all

Easily view transfer fees1 and exchange rates

Check transfer fees1 and exchange rates instantly and on the go from virtually wherever you are.

Set up money transfer quickly

Set up your money transfer fast by scanning your credit or debit card2 using the camera on your device.

Track your money transfers

Easily track your money transfers on our app using the tracking number (MTCN) and get notified when your receiver collects the funds.

Make quick repeat money transfers

Save your receiver’s information for quick repeat sending.

Added security and peace of mind

Touch ID enabled

Get started in seconds with one-touch fingerprint login.

Committed to security

We are PCI DSS compliant and committed to keeping your data and payments secure.

Your contacts, in one place

Select your receiver effortlessly – just import your contacts.

Encrypted transfers for peace of mind

We use encryption to help protect all your app transfers throughout the process.

Want even more?

Upgrade to the Western Union Digital Banking app! Take your experience to the next level with a free bank account, free Visa Platinum debit card, easy payments, and money transfers – all in one handy app.

Pay the way that works for you

Directly from your bank account
Online bank transfer (Sofort)
With a credit2/Visa debit card
Pay cash at an agent location

Money transfers are easy with the Western Union® app

Send money on the go or start a money transfer and pay at an agent location.

Track your money transfer in real time.

Resend quickly to friends and family.

Download the app
4.7
app-store-final
4.4
google-play-badge-ai
Rating as of 7 November, 2024.

Frequently Asked Questions about the Western Union® app

How do I get the Western Union® app?

You can download our money transfer app from the Apple App Store for iOS or Google Play for Android devices.

How do I upgrade to Western Union Digital Banking app?

Simply download Western Union Digital Banking app, follow the instructions on the screen, and have your photo ID Card/Passport and your tax information at hand. To open a Western Union Digital Banking account, you need to be over 18 years old and currently reside in the country where Western Union Digital Banking is available.

If you already have Western Union account, download the new app, use your existing username (email) & password and follow the instructions on the screen. Your westernunion.com account will become inactive once you become a Western Union Digital Banking customer and will remain so as long as you are a Western Union Digital Banking customer.

More information available HERE.

Can I make a bank-to-bank money transfer with the Western Union® app?

Yes, after downloading our app and registering for free, simply enter the money transfer details, and choose ‘Send to a bank account’ as the receiving option. Finally, select ‘Bank transfer’ as payment method.

Can I send money with the Western Union® app and pay by credit card2?

Yes, after downloading our app and registering for free, enter the money transfer details and select your receiving option. When selecting your payment method, you will have to option to pay by credit card2.

Can I start a money transfer in the Western Union® app and pay in person?

Yes, you can save time at the counter by starting your money transfer on the Western Union® app or online and paying in cash at a participating agent location. When you begin a money transfer on the app, you will be provided the option to pay in cash at an agent location.

How much money can I transfer with the Western Union® app?

If you want to transfer more than 1.000 €, we will need to ask you to confirm your identity. As ƒsoon as you have done this, your money transfer limit will automatically be increased to 5.000 €. For several countries, your limit may be increased to up to 50.000 €. The maximum money transfer limit available to you is displayed as soon as you select the receiver country in the ‘Send money’ section.

Confirming your identity is a quick and simple process. You can do so by uploading a government-issued Identity card (only available for Sofort and Bank to bank transfers), by video chat or by using the PostIdent service available at Deutsche Post.

Are money transfer apps safe?

Western Union is PCI DSS compliant and committed to keeping your data and payments secure. We use a variety of techniques to protect the confidentiality of your personal information, including SSL technology.

Learn more about our Privacy Policy.

 

Still have questions?

Contact our Customer Care team or visit our FAQ page for more information.

See FAQs

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.