Frequently Asked Questions

You simply pay directly through your bank’s website, so you don’t need to share your financial information. Please follow the payment instructions on your money transfer receipt.

Your money is generally available in 1 or 2 days. If you send to a bank account, it may take 3 to 5 days.

If you need money to be there in minutes, you can use Online bank transfer (Klarna) as your payment method. You’ll securely be redirected to the website of Klarna, where you pay with your regular online banking information. Please have your online banking details at hand.

Please note: You’ll be asked to log in to the Klarna website (NOT your bank’s website). This is a secure payment process certified by TÜV, German’s largest institute for quality and security testing.