You’ll need to verify your profile before you can complete your first transfer. It will help us to know you and serve you better by getting your information correct upfront.
After you’ve verified your identity, you can send up to 3000 EUR.
1. Log in to your Western Union profile. If you don’t have a profile yet, create one through westernunion.com or the mobile app.
2. Start a transfer to initiate your verification process.
3. Enter your personal and payment details. Make sure the information you’ve entered is correct.
4. For Spanish nationals: Upload front and back of your National Identity Document (DNI)
For foreigners: Upload any one of the following valid photo IDs:
5. If requested, upload an image of your credit/debit card. Make sure the image contains your full name, first six and last four digits of the card number, bank name, and logo.
6. After your identity is verified, you’ll receive a confirmation email.
Please note, we don’t accept e-Cards or business/corporate cards.
If you’re sending money from an agent location, for Spanish nationals, please bring your National Identity Document (DNI). For foreigners, please bring any one of the following photo IDs:
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care