ID verification support

The Hermel (Paris 18) and Marx Dormoy (Paris 18) Western Union stores are here to help you send your documents for identity verification. Additional stores will soon be available. Check their locations and opening hours.

Don’t forget to bring:

One ID document

  • Accepted documents:
    • Passport
    • EU/EEA identity card
    • French residence permit
  • Your photo ID document must be valid (not expired).

One proof of address

  • Accepted documents:
    • Utility bill
    • Gas bill
    • Phone bill
    • Bank or credit card statement
  • The proof of address must include:
    • The date (less than 90 days old).
    • Your full name (first, middle and last names) as it appears on your ID.
    • Your home address as indicated in your Western Union online profile.
    • The issuing company’s name and logo.

 

IMPORTANT: Make sure your documents are valid (not expired). Only the original document will be accepted.

Western Union store locations:

WESTERN UNION STORE
9 Rue De La Chapelle
Paris 75018
+33 0800900191
WESTERN UNION STORE
57 Rue Hermel
Paris 75018
+33 0800900191
Monday
9:15 AM – 6:30 PM
Monday
9:00 AM – 6:30 PM
Tuesday
9:15 AM – 6:30 PM
Tuesday
9:00 AM – 6:30 PM
Wednesday
9:15 AM – 6:30 PM
Wednesday
9:00 AM – 6:30 PM
Thursday
9:15 AM – 6:30 PM
Thursday
9:00 AM – 6:30 PM
Friday
9:15 AM – 6:30 PM
Friday
9:00 AM – 6:30 PM
Saturday
9:15 AM – 6:30 PM
Saturday
9:00 AM – 6:30 PM
Sunday
Closed
Sunday
Closed
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