Cash pickup
Bank account
Visit a Western Union agent location.
Provide your sender’s details, including the Money Transfer Control Number (MTCN).
Show a government-issued photo ID.
Get your money once your details have been verified.
Your bank account details1
– Your name as per bank records
– Bank name
– Account number
– Bank code
The purpose of remittance.
Your address and mobile number.
We’re in 200+ countries and territories.
We’ve been moving money for over 145 years.
We make an average 31 transactions per second.
Visit our FAQs or just get in touch. Our Customer Care is just a call away.
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Mandarin: 8 am to 12 am, daily
1 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to account number you provide. The receiver’s account must be a local currency payout account. If you’re sending to a company or an institution, please provide the business’ name, bank account number, bank name, and bank routing number (SwiftBIC).