Receive money at more than 500,000 agent locations
in 200 countries and territories3 around the world
Prepare your Money Transfer Control Number (MTCN4), sending country and payout amount and choose the way you want to receive your money:
You need to visit Western Union® agent location near you, provide transfer details and agent will pay your funds
You need to log in to your active e-banking account with one of Western Union® agents
You need to have an active e-banking account with one of Western Union® agents and visit the nearest ATM
You need to have an active e-banking account with one of Western Union® agents and open their app or log-in to your mobile e-banking account
Check when your receiver have picked up a money transfer
Enter your transfer details and money transfer control number (MTCN)4
If you have an active e-banking account with one of Western Union’s participating bank agents, just log in to your e-banking account, look for WU money transfer services, enter MTCN, sender’s name, sending country and payout amount.
If you have an active account with one of Western Union’s participating bank agents that offer ATM service, just visit the nearest ATM, insert your bank card, look for the WU money transfer services, enter MTCN sender’s name, sending country and payout amount.
If you have an active e-banking account with one of Western Union agents, just open app or log in to your e-banking mobile account, look for the WU money transfer services, enter MTCN sender’s name, sending country and payout amount.
Check our FAQ
Receive money in over 500,000 agent locations3
in more than 200 countries and territories around the world
Your money is available to the receiver in minutes5
We’ve been moving money for over 145 years
1 Valid only for WU.com or Western Union® app transactions sent from United States, Great Britain, France, Italy and Germany.
2 Please make sure that the receiver’s name accurately matches with the name provided on the transaction and with the details of the bank account owner. (Account details may vary by country).
3 Agent location count valid as of 30 September 2017.
4 Do not share details of the money transfer to anyone other than your receiver.
5 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements. Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See Send form for details.
