Top up your friends or family’s mobile plan with credit on our website or app, thanks to Ding. Just go to the mobile top-up section and enjoy!
Check transfer fees1 and exchange rates instantly and on the go from virtually wherever you are.
Set up your money transfer fast by scanning your credit2 or debit card using the camera on your device.
Easily track your money transfers on our app using the tracking number (MTCN) and get notified when your receiver collects the funds.
Save your receiver’s information for quick repeat sending.
Get started in seconds with one-touch fingerprint login.
We are PCI DSS compliant and committed to keeping your data and payments secure.
Select your receiver effortlessly just import your contacts.
We use encryption to help protect your money transfers.
With our money transfer app, you choose how your receiver will get the funds.
With hundreds of thousands of agent locations around the world, we’re always nearby.
Find locationsIn selected countries, you can send money directly to your receiver’s mobile wallet3.
Learn moreSend money directly to your receiver’s debit card where the service is available.
Send money nowIf you already have the Western Union® app, log in with Touch ID or your credentials. If you don’t have our app yet, simply download it on the Apple App Store or Google Play Store. New users can follow the steps to register a profile.
Pay for your money transfer via debit or credit2 card or with your bank account.
We will provide the tracking number for your transaction (MTCN). Share this number with your receiver to track the funds. If you are sending to a mobile wallet3, you and your receiver will get a confirmation alert via text notification when the money is delivered.
Start a money transfer by entering the destination country and the amount you would like to send. Choose the payout method that works for you: directly to a bank account, for cash pick-up or to a mobile wallet3 based on your receiver’s country. Enter your receiver’s details.
Fast, smart cash transfers. Save time at the counter by starting your money transfer on our app and paying in cash at a participating agent location.
All your contacts in one place. Select your receiver by simply importing your contacts from your phone.
It’s free. Download our money transfer app now for free in the App Store or Google Play Store.
You can download our money transfer app from the Apple App Store for iOS or Google Play for Android devices.
Yes, after downloading our app and registering for free, simply enter the money transfer details, and choose ‘Send to a bank account’ as the receiving option. Finally, select ‘Bank transfer’ as payment method.
Yes, after downloading our app and registering for free, enter the money transfer details and select your receiving option. When selecting your payment method, you will have to option to pay by credit2 card.
Yes, you can save time at the counter by starting your money transfer on the Western Union® app and paying in cash at a participating agent location.
When you begin a money transfer on the app, you will be provided the option to pay in cash at an agent location.
If you want to transfer more than 1.000 €, we will need to ask you to confirm your identity.
As soon as you have done this, your money transfer limit will automatically be increased to 5.000 €. For several countries, your limit may be increased to up to 50.000 €. The maximum money transfer limit available to you is displayed as soon as you select the receiver country in the ‘Send money’ section.
Confirming your identity is a quick and simple process. You can do so by uploading a government-issued Identity card (only available for Bank to bank transfers), by video chat or by using the PostIdent service available at Deutsche Post.
Western Union is PCI DSS compliant and committed to keeping your data and payments secure. We use a variety of techniques to help protect the confidentiality of your personal information, including SSL technology.
Learn more about our Privacy Policy.
Contact our Customer Care team or visit our FAQ page for more information.
1 Western Union makes money from currency exchange. Fees and rates subject to change without notice.
2 If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.
3 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.