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Try the Western Union Digital Banking app and enjoy digital banking and international money transfer all in one place.
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Do you want to transfer money via the Western Union® app for your best friend’s graduation gift? Or maybe transfer money in person to help your parents realize their big dream for their anniversary? Western Union is the simple and fast solution suitable for anyone. Why? Because it lets you send money online in just a few steps.
App
Online
Location
Download the Western Union app from Google Play Store or the Apple App Store and register.
1. Log in to the Western Union app.
2. Tap ‘Send money.’ Enter the destination and the amount. Choose ‘pick up in cash’ and payment by ‘Bank transfer’ or ‘Credit or Debit card.’
3. Select a previous receiver or enter a new receiver’s name and address.
4. In the case of bank transfer, verify your bank account and complete your transfer. In the case of cards, pay by a credit3 or debit card issued by a bank in Italy.
5. Share the tracking number (MTCN) with your receiver for cash pickup.
1. Log in to the Western Union app.
2. Start a transfer. Enter the destination and amount. Transfer time for your destination will be mentioned to you.
3. Choose delivery to a ‘Bank account,’ then select either a previous receiver or enter a new receiver’s bank account details.
4. Pay by credit3 or debit card or with your bank account.
5. Share the tracking number (MTCN) with your receiver.
If your receiver has a mobile wallet with our partners in selected countries, you can transfer funds directly to their mobile wallet.
1. Log in to the Western Union app.
2. Start a transfer. Enter the destination and amount. Choose delivery to a ‘Mobile wallet.’
3. Enter your receiver’s name and mobile number.
4. Pay with your bank account or your credit or debit card.
5. You and your receiver will get a confirmation alert via text message when the money is delivered.
Need to send money quickly? Have your money ready for cash pickup in minutes1 when you pay by bank transfer.
How to pay by bank transfer
1. Go to our website and click ‘Send money’ to start your transfer. Enter the destination and transfer amount.
2. Choose ‘Cash’ as the receive method and select (instant) payment by ‘Bank transfer’.
3. Log in, then select a previous receiver or enter a new receiver’s name and address.
4. Verify your bank account and complete your money transfer.
5. We will send a confirmation email with your Money Transfer Control Number (MTCN). ONLY share this number with your receiver for cash pickup.
Send money nowEnjoy money transfers to their bank account with just a few clicks. You’ll be able to pay by credit/debit card or bank account.
1. Check if you have all of your receiver’s bank details.
2. Log in or register, and click ‘Send money’ to start your transfer.
3. Enter the destination and transfer amount. Transfer times vary by country, but they’ll be shown with your selections.
4. Choose delivery to a ‘Bank account’, then select payment by ‘Credit/Debit card’.
5. Select a previous receiver or enter a new receiver’s bank account details.
6. Complete your money transfer.
7. We will send a confirmation email with your Money Transfer Control Number (MTCN). ONLY share this number with your receiver.
Send money nowIf your receiver has a mobile wallet with our partners in selected countries, you can transfer funds directly to their phone.
1. Check available destination countries and mobile providers.
2. Log in or register, and click ‘Send money’ to start your transfer.
3. Enter the destination country and the amount you want to send, then choose delivery to a ‘Mobile wallet’.
4. Select payment by ‘Bank transfer’ or ‘Credit/Debit card’.
5. Enter your receiver’s name and mobile number.
6. Complete your money transfer.
7. Both you and your receiver will get a confirmation alert via text message when the money’s been delivered.
Send money nowSend money directly to your receiver’s debit card where the service is available.
How to pay by credit3/debit card
1. Go to our website and click ‘Send money’ to start your transfer. Enter the destination and transfer amount.
2. Choose ‘Cash’ as the receive method and select payment by ‘Credit/debit card’.
3. Log in, the select a previous receiver or enter a new receiver’s name and address.
4. Pay with a credit/debit card issued by a bank in Italy.
5. We will send a confirmation email with your Money Transfer Control Number (MTCN). ONLY share this number with your receiver for cash pickup.
Send money now1. Find a nearby agent location on our app or website.
2. Complete the ‘Send Money’ section of the form and choose ‘Cash Pickup’ and ‘Money in Minutes’.
3. Give our agent the completed form with all applicable funds (including the transfer fee) in cash.
4. Save the receipt and share the Money Transfer Control Number (MTCN) with your receiver for fast cash pickup. Do not share it with anyone else.
Find a location1. Check if you have all of your receiver’s bank details and find a nearby agent location on our app or website.
2. Complete the ‘Send Money’ section of the form, including your receiver’s bank account information. Check what specific information is needed.
3. Give our agent the completed form with all applicable funds (including the transfer fee) in cash.
4. Save the receipt and share the Money Transfer Control Number (MTCN) with your receiver for fast cash pickup. Do not share it with anyone else.
5. Depending on the destination country, your money will be deposited within 1-3 bank working days. Check out destination-specific times.
Find a location1. Check available destination countries and mobile providers.
2. Find a nearby agent location on our app or website.
3. Complete the ‘Send Money’ section of the form and choose ‘Mobile Wallet Deposit. Include your receiver’s mobile phone number.
4. Give our agent the completed form with all applicable funds (including the transfer fee).
5. Save the receipt and share the Money Transfer Control Number (MTCN) with your receiver. Do not share it with anyone else.
Find a locationSend to hundreds of thousands of agent locations around the world in minutes1.
Transfer directly to a bank account in a few simple steps.
Deposit money directly to your receiver’s mobile phone in selected countries1.
ID verification is required when you send more than 1000€. Once your profile is verified, you’ll be able to send up to 5000€.
Is easy and you just need to follow the instructions. Watch the video for more details.
Select ‘More’ and then choose ‘Update delivery method’.
Enter your receiver’s address and bank account details2.
A receipt will appear showing if your delivery method has been updated.
Select ‘More’ and then choose ‘Update delivery method’.
Enter your receiver’s address and bank account details2.
A receipt will appear showing if your delivery method has been updated.
Send money around the world for cash pickup in minutes1.
We give you all the options. Send in a way convenient for you, let them receive your money in a way convenient for them.
We provide 24/7 customer care to help you with your money transfer needs.
Track your transfer on our app or website using a unique Money Transfer Control Number (MTCN).
Money transfer available to hundreds of thousands of agent locations in 200+ countries and territories.
Millions of people trust in our 150+ years of experience to move money every day.
Support your family and friends abroad as conveniently as possible with international money transfers by using our online services, the Western Union® app or in person at an agent location. Sending money abroad with Western Union is fast, easy, and reliable.
1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. For mobile transactions funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.
2 Please make sure that the receiver’s name accurately matches the details of the bank account owner. (Account details may vary by country).
3 If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.
