Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.
A secure way to get in touch with our support team.
IT: +39 0685960176
For general enquiries call us Mon to Sat between 08:00-20:00 CET.
For lost/stolen cards or phones, or suspected fraud, support is available 24/7.
Call charges may apply.
The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out-of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.
In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you have the opportunity to file a complaint with the Bankenschlichtung (www.bankenschlichtung.at).
To get in touch with us, you can also find us on Facebook, YouTube, Instagram or Twitter.
If you want to learn more about Western Union and get all the latest updates, make sure to check out the Western Union blog.
